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11-01-2008

Good to hear. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)

"NASCarla" <NASCarla@xxxxxx> wrote in message news:FD2FF8F1-AE36-4F32-998A-9F2252E9B5C3@xxxxxx

Quote:

> Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off
> the antivirus scan, my messages are being sent - thank you!
>
> "moebabe1" wrote:
>

Quote:

>> I have both Trend Micro Antivirus and Spy Sweeper and don't really know how
>> to turn either off so that I may send e-mail. I received e-mail but can't
>> send I get the same message:
>> Your server has unexpectedly terminated the connection. Possible causes for
>> this include server problems, network problems, or a long period of
>> inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server:
>> 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
>> 0x800CCC0F
>>
>>
>> "Gary VanderMolen" wrote:
>>

Quote:

>> > 'Unexpected' termination is usually caused by interference from a non-
>> > compatible antivirus program. Which antivirus are you running?
>> > As a minimum, email scanning in the antivirus must be turned off,
>> > although that may not be sufficient to eliminate all bad effects.
>> > In a worst case scenario, your antivirus may need to be uninstalled.
>> >
>> > If turning off your antivirus email scanning function does not resolve
>> > your problem, consider upgrading to Windows Live Mail, because it
>> > is less prone to suffering bad effects from overly intrusive antivirus
>> > programs: http://get.live.com/wlmail/overview
>> >
>> > Email scanning in any antivirus must be disabled, for reasons
>> > explained here:
>> > http://thundercloud.net/infoave/tuto...ning/index.htm
>> >
>> > --
>> > Gary VanderMolen, MS-MVP (Mail)
>> >
>> >
>> > "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx
>> > >I have been unable to send messages for the past few days, I can receive
>> > > them. This is the error message:
>> > > Your server has unexpectedly terminated the connection. Possible causes for
>> > > this include server problems, network problems, or a long period of
>> > > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server:
>> > > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
>> > > Number: 0x800CCC0F
>> >
>> >
>> >

11-01-2008	#6 (permalink)
Gary VanderMolen n/a posts	Re: Unsent message in Outbox Good to hear. Thanks for reporting back. -- Gary VanderMolen, MS-MVP (Mail) "NASCarla" <NASCarla@xxxxxx> wrote in message news:FD2FF8F1-AE36-4F32-998A-9F2252E9B5C3@xxxxxx Quote: > Thank you, Gary - I had upgraded Spysweeper a few days ago, so I turned off > the antivirus scan, my messages are being sent - thank you! > > "moebabe1" wrote: > Quote: >> I have both Trend Micro Antivirus and Spy Sweeper and don't really know how >> to turn either off so that I may send e-mail. I received e-mail but can't >> send I get the same message: >> Your server has unexpectedly terminated the connection. Possible causes for >> this include server problems, network problems, or a long period of >> inactivity. Subject 'Re: just curious', Account: 'mail.comcast.net', Server: >> 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: >> 0x800CCC0F >> >> >> "Gary VanderMolen" wrote: >> Quote: >> > 'Unexpected' termination is usually caused by interference from a non- >> > compatible antivirus program. Which antivirus are you running? >> > As a minimum, email scanning in the antivirus must be turned off, >> > although that may not be sufficient to eliminate all bad effects. >> > In a worst case scenario, your antivirus may need to be uninstalled. >> > >> > If turning off your antivirus email scanning function does not resolve >> > your problem, consider upgrading to Windows Live Mail, because it >> > is less prone to suffering bad effects from overly intrusive antivirus >> > programs: http://get.live.com/wlmail/overview >> > >> > Email scanning in any antivirus must be disabled, for reasons >> > explained here: >> > http://thundercloud.net/infoave/tuto...ning/index.htm >> > >> > -- >> > Gary VanderMolen, MS-MVP (Mail) >> > >> > >> > "NASCarla" <NASCarla@xxxxxx> wrote in message news:CB184386-5BD2-4125-843F-E7B4A805D89D@xxxxxx >> > >I have been unable to send messages for the past few days, I can receive >> > > them. This is the error message: >> > > Your server has unexpectedly terminated the connection. Possible causes for >> > > this include server problems, network problems, or a long period of >> > > inactivity. Subject 'test again', Account: 'pop-server.kc.rr.com', Server: >> > > 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error >> > > Number: 0x800CCC0F >> > >> > >> >
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