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Re: Excel - "has stopped working" - WHY??? I have absolutely the same problem.
See my post Vista Forums > Vista Newsgroups > Vista General> Excel crashes on exit - OLEAUT32.DLL problem
Copy of it is following: When closing Excel (2003 or 2007) it crashes and stop working. Meantime if firstly close the opened files and after that close the Excel itself it exits normally.
The following error description appears when crashing:
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8231.0
Application Timestamp: 48934d57
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Please advise solution or where to find good OLEAUT32.DLL
This problem is very old in my laptop hence Windows restore is not applicable.
Best regards
I had a long correspondence with Microsoft support in my country without any success. They are fully useless. By their advise I had reinstalled Office 2003 several times, Installed Office 2007 - no success. The same is happening with Excel 2007 as well. Meantime I had checked the computer for viruses with different anti virus programs even starting the windows from CD (not from the Hard Drive) and using anti virus program from the same CD - noting helped. OLEAUT32.DLL in my windows is the same size and same date as the one in my wife computer so most probably it is not the cause of the problem.
Excel is crashing with any file opened on it when I am trying to close the program. meantime if I close the file first and after that the Excel it is closing by normal way. It is not Excel problem due to appears with Excel2003 and 2007.
Is there somebody that can give advise how to solve this problem? |