|
RE: Windows Media Player Has Stopped working
http://support.microsoft.com/kb/928596/en-us
"RickNY" wrote: Quote:
>
> Whenever I plug in my Sandisk Fuze MP3 player, I receive the message
> "Windows Media Player Has Stopped Working" and it shuts down.. It will
> also happen when disconnecting as well.. I am running Vista Ultimate
> 32bit SP1, with all updates applied.. What I have done so far:
>
> 1) Searched for duplicate wmp.dll files (never had that satellite
> program installed)
> 2) Reset the DRM store
> 3) Reset the WMP library
>
> The problem report is as follows:
>
> Product
> Windows Media Player
>
> Problem
> Stopped working
>
> Date
> 8/24/2008 1:44 AM
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7000
> Application Timestamp: 47919356
> Fault Module Name: wmp.dll
> Fault Module Version: 11.0.6001.7000
> Fault Module Timestamp: 4791a80d
> Exception Code: c0000005
> Exception Offset: 0023bc3d
> OS Version: 6.0.6001.2.1.0.256.1
> Locale ID: 1033
> Additional Information 1: 7dc7
> Additional Information 2: 20f9a58a83ff41a97ac1b83814caecd1
> Additional Information 3: 4683
> Additional Information 4: b444a70602dadfdb4766d2e392938fd6
>
> Extra information about the problem
> Bucket ID: 660562480
>
>
> Its always the same bucket ID.. Any ideas on what else to try?
>
> Thanks,
> Rick
>
>
> --
> RickNY
>
|