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Old 11-25-2008   #3 (permalink)
zachd [MSFT]


 
 

Re: Windows explorer is not responding


You wouldn't happen to have VeriFace installed, would you?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
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"MXC" <mxchen100@xxxxxx> wrote in message
news1537AC4-B6C7-4456-8B93-E37E3AE70822@xxxxxx
Quote:

> My laptop vista has problem. need help
> Each time when login , the icons in desktop or taskbar do not response to
> mouse click.
> and show a message:
> Windows explorer is not responding
> ask to select:
> restart the program
> or
> close the program
>
> If I select the close the program, than all the icons in desktop and
> taskbar are disappear.
>
> If I select restart the program, (it will warnning information will
> missing )
> and the computer will work then.
>
> This steps repeat again each time I login.
>
> The Problem show as
>
> Description
> A problem caused this program to stop interacting with Windows.
>
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: Explorer.EXE
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918e5d
> Hang Signature: e254
> Hang Type: 513
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: 6c418ee0e774d59b17c22a5f1f98101f
> Additional Hang Signature 2: 4bae
> Additional Hang Signature 3: 10f61f156bc986ce90234726c8dbb694
> Additional Hang Signature 4: ebdf
> Additional Hang Signature 5: 69265c3858baddac840d077814e3cc41
> Additional Hang Signature 6: ac73
> Additional Hang Signature 7: 3d45b45061ef17e7ebc9fbb0eed0adc7
>
> Extra information about the problem
> Bucket ID: 220412064

My System SpecsSystem Spec