Before you start to run the HP software, right click on it and Run As
Administrator. This may help with any permissions problems.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"Bodene53" <Bodene53@xxxxxx> wrote in message
news:A1B52A88-ADE5-4F93-9146-F94442705440@xxxxxx
Quote:
> Hello and TIA for input and advice on this one. I originally installed the
> AIO software on my Lenovo laptop with Vista business and had to reinstall
> the
> program. I can only get to step 3/4 94% before receiving an install error
> (no
> codes) and I have to go through the uninstall process. I have tried HP
> help
> desk who cannot help, I have tried Lenovo who cannot help, they all say it
> is
> something in the register. What have I done? Below is a portion of the
> error
> log dealing with the failure point:
>
> INFO: Installing INF file 'e:\hpwscu01.inf' (Plug and Play).
> INFO: Could not open file
> C:\Windows\System32\DriverStore\FileRepository\hpwscu01.inf_fb0ca3b6\hpwscu01.inf.
> (Error code 0x2: The system cannot find the file specified.)
> ERROR: PnP Install failed. (Error code 0x3EE: The volume for a file has
> been externally altered so that the opened file is no longer valid.)
> INFO: Attempting to rollback ...
>
>
> I have used the uninstall program on the disk. I Am using the file
> downloaded from the HP site as well and not the disk. I can load the
> program
> through using an USB connection, yet cannot use the program in order to
> print
> wirelessly.
>
> Thanks for any help or guidance provided. If you need more info from me in
> order to help with this, please let me know.