Jayhawk wrote:
Quote:
> I have occasionally helped a friend by using Remote Assistance. He now
> has a new computer with Vista. Will I still be able to access his
> computer from mine? I don't know which version of Vista he has.
Use Team Viewer. It's free for personal use and much, much easier for the
non-techie people whom you're trying to support. On your end, you'll
install the full support module. On your friend's end, he'll download the
"instant customer support" module, which doesn't need to be installed. Have
him download it to somewhere he'll find it. Then when he wants help all he
will have to do is call you and double-click on TeamViewerQS.exe.
http://www.teamviewer.com
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
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