There is a known attachments problem caused by a recent update to
Norton antivirus. There may be a newer update that corrects the problem,
so first try updating Norton.
Norton Antivirus users are entitled to a free upgrade to Norton Antivirus 2009,
which cures the problem. If interested, contact Symantec via online chat.
As a last resort, uninstall Norton antivirus and follow up with their debris removal tool:
http://service1.symantec.com/Support...05033108162039
If you like, we can recommend a more compatible free antivirus.
--
Gary VanderMolen, MS-MVP (Mail)
"Wolfgang Seiberth" <wolfgang.seiberth@xxxxxx-online.de> wrote in message news:1D381156-1F0F-42F8-9E08-C1E0B1F84AD2@xxxxxx
Quote:
>I have Vista Home Premium with SP1, Win Mail vers.6.0.6000, IE7 vers.7.0.6001 and Norton AntiVirus Online vers.15.0.0.58 from
>T-Home. When I save an attachment from a mail received, Win Mail shuts down and restarts automatically again. But very often the
>attachment is properly stored. Any help?