Hi Mike,
Just out of curiosity, which camera are you trying to use anyway?
Like Nicolas said, this is a common compliant but there hasn't been enough data to really
determine what the problem is (at least I've not figured out the common link yet). I'd
suggest uninstalling the entire Live suite in the Programs and Features applet in the Control
Panel and going back to 8.5/2008 since this is obviously a feature you need/use.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog:
http://www.messengergeek.com
Messenger Resources:
http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--
"Mike" <Mike@xxxxxx> wrote in message
news:76EC630C-5A29-425F-85EA-27185400A7AA@xxxxxx
Quote:
> Hi there
> I've seen a few posts on other boards relating to this problem. When I
> updated from WLM2008 to 2009, Messenger suddenly refused to do video or audio
> calls at all (giving a message that the Cam could not be started and may be
> busy etc....)
>
> When I try to run Audio & Video setup from the Tools menu, it returns an
> error message that says 'We are unable to run audio & video setup'
>
> I can log in fine and send and receive instant messages and see contacts and
> all was fine before the upgrade from 2008 to 2009.
>
> If someone could help with this it would be much appreciated - I normally
> have video chats with my sister in Greece several times a week and am missing
> these very badly!
>
> Running Vista 32 SP1
>
> Many thanks
>
> Regards
>
> Mike