Jonathan. Please look at my post Windows Messenger 9. Same problem with a
built in Cam and Audio on the ASUS using XP SP3. Nik
"Jonathan Kay [MVP]" wrote:
Quote:
> Hi Mike,
>
> Just out of curiosity, which camera are you trying to use anyway?
>
> Like Nicolas said, this is a common compliant but there hasn't been enough data to really
> determine what the problem is (at least I've not figured out the common link yet). I'd
> suggest uninstalling the entire Live suite in the Programs and Features applet in the Control
> Panel and going back to 8.5/2008 since this is obviously a feature you need/use.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "Mike" <Mike@xxxxxx> wrote in message
> news:76EC630C-5A29-425F-85EA-27185400A7AA@xxxxxx Quote:
> > Hi there
> > I've seen a few posts on other boards relating to this problem. When I
> > updated from WLM2008 to 2009, Messenger suddenly refused to do video or audio
> > calls at all (giving a message that the Cam could not be started and may be
> > busy etc....)
> >
> > When I try to run Audio & Video setup from the Tools menu, it returns an
> > error message that says 'We are unable to run audio & video setup'
> >
> > I can log in fine and send and receive instant messages and see contacts and
> > all was fine before the upgrade from 2008 to 2009.
> >
> > If someone could help with this it would be much appreciated - I normally
> > have video chats with my sister in Greece several times a week and am missing
> > these very badly!
> >
> > Running Vista 32 SP1
> >
> > Many thanks
> >
> > Regards
> >
> > Mike
>
>
>