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Old 01-06-2009   #7 (permalink)
Nik


 
 

Re: WLM 9 - Video kaput 'We are unable to run audio & video setup'

Yep me too. I have dtiched 2009 and I am now using 8.5 very successfully. Nik

"Mike" wrote:
Quote:

> Guys
>
> Sorted!
>
> I uninstalled the Windows Live Suite from Control Panel and then googled to
> find a Microsoft link for a download of WLM2008. Everything works fine now.
> Wish it worked in WLM2009, though because the GUI is much nicer
>
> I'll keep an eye out for a fix and hopefully this won't take too long!
>
> Best regards
>
> Mike
>
> "Nik" wrote:
>
Quote:

> > Jonathan. Please look at my post Windows Messenger 9. Same problem with a
> > built in Cam and Audio on the ASUS using XP SP3. Nik
> >
> > "Jonathan Kay [MVP]" wrote:
> >
Quote:

> > > Hi Mike,
> > >
> > > Just out of curiosity, which camera are you trying to use anyway?
> > >
> > > Like Nicolas said, this is a common compliant but there hasn't been enough data to really
> > > determine what the problem is (at least I've not figured out the common link yet). I'd
> > > suggest uninstalling the entire Live suite in the Programs and Features applet in the Control
> > > Panel and going back to 8.5/2008 since this is obviously a feature you need/use.
> > >
> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Live Messenger
> > > MSN Messenger/Windows Messenger
> > > MessengerGeek Blog: http://www.messengergeek.com
> > > Messenger Resources: http://messenger.jonathankay.com
> > > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > > --
> > >
> > >
> > > "Mike" <Mike@xxxxxx> wrote in message
> > > news:76EC630C-5A29-425F-85EA-27185400A7AA@xxxxxx
> > > > Hi there
> > > > I've seen a few posts on other boards relating to this problem. When I
> > > > updated from WLM2008 to 2009, Messenger suddenly refused to do video or audio
> > > > calls at all (giving a message that the Cam could not be started and may be
> > > > busy etc....)
> > > >
> > > > When I try to run Audio & Video setup from the Tools menu, it returns an
> > > > error message that says 'We are unable to run audio & video setup'
> > > >
> > > > I can log in fine and send and receive instant messages and see contacts and
> > > > all was fine before the upgrade from 2008 to 2009.
> > > >
> > > > If someone could help with this it would be much appreciated - I normally
> > > > have video chats with my sister in Greece several times a week and am missing
> > > > these very badly!
> > > >
> > > > Running Vista 32 SP1
> > > >
> > > > Many thanks
> > > >
> > > > Regards
> > > >
> > > > Mike
> > >
> > >
> > >
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