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Old 01-07-2009   #17 (permalink)
stuann


vista home premium
 
 

Re: Drivers & Hardware

hi i really am a novice. this is what windows said
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.
Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: IDE\CdRomHL-DT-ST_DVDRAM_GSA-T40N________________JP01____
Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000027
Driver name: cdrom.sys
Driver version: 6.0.6001.18000
Driver date: 01-21-2008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
i have had computer for 2 months now,think i need to get someone in who knows what they are doing until i get this sussed out.
My System SpecsSystem Spec