Many thanks for that suggestion. Things are better but still something not
right!
I can now see the drive in Explorer under "Computer", but it's shown as a
Removable Disk and claims to have no media.... So if I right click on it
and try to Open or Format, system tells me there is no disk and to insert
one...
In Computer Management things have changed a bit too. The drive now seems
to have two listings in the lower half of the window. It is shown as Disk 1
(Removable G
, No Media. To the right there is no information.
Secondly it is listed as Disk 2, Basic, 232 Gb, Online. To the right there
is the blue bar that denotes a primary partition and below a hatched block
showing the size, 232 Gb. Again I cannot perform any operations on it in
Disk management which gives a variety of obscure error messages when I try
to format or change drive letter.
None of this means much to me but I'm hoping something might ring a bell
with you? Any help much appreciated.
Andy G.
"GTS" <x@xxxxxx> wrote in message
news:%233AZ6kacJHA.1528@xxxxxx
Quote:
> Here are 2 items to try -
>
> 1. Delete the file c:\windows\inf\infcache.1
>
> 2. Check that the DevicePath registry key is present in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
> and that it's value includes '%SystemRoot%\System32'
> --
>
> "Andy G" <georgi66@xxxxxx> wrote in message
> news:ekQJlpNcJHA.5092@xxxxxx Quote:
>>I have a WD 250GB external hard drive, the MyBook. It works absolutely
>>fine on a HP laptop running XP, but on another HP laptop running Vista
>>Basic does not work properly. Symptoms as follows. Does not show in
>>Explorer. Shows in Device Manager and claims it's running properly, but
>>shows no Volume under the volumes tab. Shows in Computer Management, but
>>no details and cannot perform any operation on it, such as Change Drive
>>Letter or Delete and Create Volume. In Computer Management it shows as
>>Disk 1, but has no Drive Letter, and no status such as "Healthy".
>>
>> Any help appreciated, I have no idea how to get the drive back again.
>>
>> Andy G
>