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Old 10-16-2006   #2 (permalink)
RR Johnson Jr


 
 

Re: Excel 2003 KB923088 install problem on Vista RC2

If you happen to have a restore point made prior to the patch please revert
to this restore point.

regards
Robert
"Nick Payne" <someone@nowhere.au> wrote in message
news:%23apOTOM8GHA.1256@TK2MSFTNGP04.phx.gbl...
>I can't get the latest security update for Excel 2003 (KB923088) to install
>on Vista RC2. All the other patches that were just released for Office 2003
>install fine, but not this one. After it failed the first time I rebooted
>and tried again as the first action after logging in, but got the same
>error. An XP/Office2003 workstation getting its updates off the same WSUS
>server can install the same update without any problem.
>
> WindowsUpdate.log shows the following:
>
> 2006-10-11 10:41:16:286 1032 cf4 Handler MSP download: file EXCEL.CAB
> already exists in sandbox directory
> (C:\Windows\SoftwareDistribution\Download\S-1-5-18\e24dcecf1c443ba6b9bb6e186530efa8)
> 2006-10-11 10:41:16:395 1032 cf4 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {012B6FF5-1DCE-4E1A-B5F2-1C2C2FF8314C}.100] ***********
> 2006-10-11 10:41:16:395 1032 cf4 DnldMgr * All files for update were
> already downloaded and are valid.
> 2006-10-11 10:41:16:458 1032 cf4 DtaStor Update service properties:
> service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2006-10-11 10:41:16:458 1032 cf4 Agent *********
> 2006-10-11 10:41:16:458 1032 cf4 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2006-10-11 10:41:16:458 1032 cf4 Agent *************
> 2006-10-11 10:41:16:458 1032 cf4 AU >>## RESUMED ## AU: Download update
> [UpdateId = {5DF4702D-6108-43B6-A738-3B6A0E9F2D70}, succeeded]
> 2006-10-11 10:41:16:458 1032 cf4 AU #########
> 2006-10-11 10:41:16:458 1032 cf4 AU ## END ## AU: Download updates
> 2006-10-11 10:41:16:458 1032 cf4 AU #############
> 2006-10-11 10:41:16:458 1032 cf4 AU AU setting pending client directive to
> 'Install Approval'
> 2006-10-11 10:41:21:471 1032 cf4 Report REPORT EVENT:
> {E1CFF21D-DC96-4BB9-B891-F5F4F701BB32} 2006-10-11 10:41:16:458+1000 1 189
> 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
> Content Install Installation Ready: The following updates are downloaded
> and
> ready for installation. To install the updates, an administrator should
> log
> on to this computer and Windows will prompt with further instructions: -
> Security Update for Excel 2003 (KB923088)
> 2006-10-11 10:41:29:591 1032 b74 AU Launched new AU client for directive
> 'Install Approval', session id = 0x1
> 2006-10-11 10:41:44:698 1032 cac AU WARNING: Returning due to error from
> GetDownloadProgressUx, error = 0x8024000C
> 2006-10-11 10:41:44:698 1032 cac AU WARNING: GetInteractiveInstallProgress
> failed, error = 0x8024000C
> 2006-10-11 10:41:59:517 1032 cf4 Report Uploading 5 events using cached
> cookie, reporting URL =
> http://awsus.afp.le/ReportingWebServ...ebService.asmx
> 2006-10-11 10:41:59:548 1032 cf4 Report Reporter successfully uploaded 5
> events.
>
> I then expanded the excel.msp file from the EXCEL.CAB update downloaded by
> the automatic updates client and tried running it from a command prompt
> run as administrator. The update fails part way through with an error msg
> saying that it can't update c:\windows\system32\mapisvc.inf.
>
> If from the same administrator command prompt I run notepad and open
> mapisvc.inf and try to save a change, I get an error msg saying that I
> need permission from SYSTEM to modify the file. So it looks like something
> in the Vista security setup is screwing up the installation of this Excel
> security update...
>
> Nick
>
>
>
>


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