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Old 01-09-2009   #4 (permalink)
Ildhund
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Re: Live mail not working

That's the beauty of DeltaSync - the mechanism that synchronizes the
contents of the folders in your Hotmail account on the web with the
account folders in WLMail. Even though you remove the account from
WLMail, all your messages are safely stored in their folders on the
web (well, safely and safely...). To make sure, you could *copy*
messages you want to keep from your MSN account folders in WLMail to
folders that you create under Storage folders.

Then it's simply a question of right-clicking on the account name in
the Folder pane and selecting 'Remove account'. Restart WLMail, then
use the 'Add e-mail account' wizard at the foot of the folder pane
to put the account back again. Depending on the number of messages
in your Hotmail folders, it might take more than one synchronization
cycle to get the whole lot in sync again - if it works, that is. If
it doesn't, Support is your only option. Be sure to tell them that
you've tried removing and re-creating the account, otherwise that's
probably what they will suggest first off.
--
Noel

"onesickpuppy" <rb_images@xxxxxx> wrote in message
newsFCDFEA1-45FE-4ABB-961C-1EC4C0468686@xxxxxx
Quote:

> How does one go about "removing" an account??
> Would I lose any emails, or info??
>
> Just lery of removing........and not being secure about retaining
> all of my info (business related).
>
> "Ildhund" wrote:
>
Quote:

>> I assume you've tried removing the account, restarting WLMail and
>> then adding it back again. I don't know whether installing the
>> new version would have been equivalent - a corruption in the
>> account setup might have migrated with everything else.
>>
>> If you look in Help, it tells you that you should contact
>> Support.
>> To do this, go to
>> http://help.live.com/help.aspx?project=wl_mailv2
>> and click on one of the FAQ entries. At the foot of the next
>> page, click on 'Get more help', and on the next page, click on
>> 'Get support'. Fill in the form and they should get back to you
>> within a day or so.
Quote:
Quote:

>> "onesickpuppy" <rb_images@xxxxxx> wrote in message
>> news:3100B76F-15A4-4A4D-8D99-58D9330A09C7@xxxxxx
Quote:

>> > I see alot of issues here on this...but still no answers to
>> > when it will get fixed!!
>> >
>> > My issue is that on both systems, one with XP Pro, and the
>> > other on Vista Ultimate, I'm unable to use WLM. It gives me
>> > this error:
>> >
>> > Unable to send or receive messages for the Msn (rb_images)
>> > account. Windows Live Mail can't connect to the Hotmail server.
>> > To send and receive messages in your Hotmail account, go to
>> > http://hotmail.live.com on the Web, or try again later.
>> >
>> > Server Error: 5102
>> > Server Response: Xfs request 'SyncBinary' failed. Response
>> > code:
>> > 'Undefined'
>> > Server:
>> > 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>> > Windows Live Mail Error ID: 0x8DE00002
>> >
>> > Currently I"m only able to access my email via using MSN home
>> > page, and then clicking on Hotmail..but that doesn't allow
>> > anything other than "viewing"...can't sort, etc.
>> >
>> > On my XP system, I even downloaded the newest version,
>> > 14.0.8050.1202, and still get same errors.

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