mlpurdy

I am having the same issue only I do not have the virus dll. It happens
when I try to print from Office 2007 (but not other applications or the
web) to my ML 2010 Samsung printer, and only just started happening. I
was printing away happily and then all of a sudden the error starts
popping up. When I try to run a diagnostic through my printer it has
difficulty assigning the port "failed to change the printer port" when
it is clearly assigned to the USB and is showing the correct printer.
THEN occasionally instead of the app error it tries to tell me there's a
problem with the current printer set up, but everything is set up
correctly.

Here's the event log:

Faulting application splwow64.exe, version 6.0.6001.18000, time stamp
0x4791a2b0, faulting module sugs2.dll, version 0.3.0.0, time stamp
0x45a809e0, exception code 0xc0000005, fault offset 0x0000000000035407,
process id 0xf0c, application start time 0x01c974177b47e1a0.

I tried the hotfix (and it returned another error saying my system was
not compatible), reinstalling the printer and drivers, system restore,
uninstalling Office updates... to no avail.

Please help! I am a writer and desperately need to print from Office on
a regular basis.

M