Hi Im having the same problem as all of you to " unable to run audio and
video set up" i even got a new windows vista certified webcam that was for
wlm to check if it was that, it works fine with the old WLM but i cant use
the old one as it wont let me and forces me to use the new 2009 version ..
this is driving me mad trying to find out whats wrong !
ive got VISTA 32
HELP !
"Robert Ra'anana" wrote:
Quote:
> I have McAfee and your workaround did not work.
> My webcam works perfectly with Skype so I know it's this useless WLM2009
> which was offered as an upgrade in an email from the Windows Live team. I
> wish I'd never heard of them!
> I want to delete WLM2009 and revert to the previous 8.5... version which
> worked perfectly but I cannot. I deleted all the WLM2009 software and tried
> to install from Microsoft's web page but the installation fails.
> Does anyone know how to get a working copy of Messenger. Using Google only
> offers up version 8.1 which also doesn't install.
> thanks
>
>
> "Ron" wrote:
> Quote:
> > I uninstalled McAfee 'Firewall' and used another product -- this corrected
> > the problem with WLM9, XP sp3 using Microsoft LifeCam 6000. I reinstalled
> > McAfee firewall - broke it again - uninstalled - works perfect. Now using
> > another firewall product.
> >
> > "Mike" wrote:
> > Quote:
> > > Hi there
> > > I've seen a few posts on other boards relating to this problem. When I
> > > updated from WLM2008 to 2009, Messenger suddenly refused to do video or audio
> > > calls at all (giving a message that the Cam could not be started and may be
> > > busy etc....)
> > >
> > > When I try to run Audio & Video setup from the Tools menu, it returns an
> > > error message that says 'We are unable to run audio & video setup'
> > >
> > > I can log in fine and send and receive instant messages and see contacts and
> > > all was fine before the upgrade from 2008 to 2009.
> > >
> > > If someone could help with this it would be much appreciated - I normally
> > > have video chats with my sister in Greece several times a week and am missing
> > > these very badly!
> > >
> > > Running Vista 32 SP1
> > >
> > > Many thanks
> > >
> > > Regards
> > >
> > > Mike