I just upgraded from WLM2008 to 2009 and have the same problem. Am using a
Microsoft LifeCam, so thought compatability would not be an issue. Tried
reinstalling the LifeCam software, but still get the "We are unable to run
audio and video setup" error in WLM209.
"Mike" wrote:
Quote:
> Hi there
> I've seen a few posts on other boards relating to this problem. When I
> updated from WLM2008 to 2009, Messenger suddenly refused to do video or audio
> calls at all (giving a message that the Cam could not be started and may be
> busy etc....)
>
> When I try to run Audio & Video setup from the Tools menu, it returns an
> error message that says 'We are unable to run audio & video setup'
>
> I can log in fine and send and receive instant messages and see contacts and
> all was fine before the upgrade from 2008 to 2009.
>
> If someone could help with this it would be much appreciated - I normally
> have video chats with my sister in Greece several times a week and am missing
> these very badly!
>
> Running Vista 32 SP1
>
> Many thanks
>
> Regards
>
> Mike