are you using McAfee?
"RonR" <RonR@xxxxxx> wrote in message
news:5DA2CB4C-CA3C-4C05-A1E8-CB9B9B655277@xxxxxx
Quote:
> I just upgraded from WLM2008 to 2009 and have the same problem. Am using
> a
> Microsoft LifeCam, so thought compatability would not be an issue. Tried
> reinstalling the LifeCam software, but still get the "We are unable to run
> audio and video setup" error in WLM209.
>
> "Mike" wrote:
> Quote:
>> Hi there
>> I've seen a few posts on other boards relating to this problem. When I
>> updated from WLM2008 to 2009, Messenger suddenly refused to do video or
>> audio
>> calls at all (giving a message that the Cam could not be started and may
>> be
>> busy etc....)
>>
>> When I try to run Audio & Video setup from the Tools menu, it returns an
>> error message that says 'We are unable to run audio & video setup'
>>
>> I can log in fine and send and receive instant messages and see contacts
>> and
>> all was fine before the upgrade from 2008 to 2009.
>>
>> If someone could help with this it would be much appreciated - I normally
>> have video chats with my sister in Greece several times a week and am
>> missing
>> these very badly!
>>
>> Running Vista 32 SP1
>>
>> Many thanks
>>
>> Regards
>>
>> Mike