Vista - IE 7 keep crashing

**jblim1980** · 08-11-2008

hello, any idea of this error res://ieframe.dll/dnserror.htm#

hope to hear from you guys.

**fuzor_silverbolt** · 08-11-2008

Internet explorer is not able to resolve DNS or can't get an internet connection. Have you tried cleaning your cache and renewing your DHCP lease. Be sure to check your TCP/IP settings also.

**jblim1980** · 08-12-2008

Have you tried cleaning your cache and renewing your DHCP lease. Be sure to check your TCP/IP settings also.

=====> where can i clean the cache and renew dhcp?

**Element** · 08-12-2008

1. Click Start/Windows Button
2. Type CMD in the start search window
3. CMD appears at top of menu
4. Right Click CMD select run as administrator
5. Type netsh int ip reset resetlog.txt hit enter
6. Type ipconfig /release hit enter
7. Type ipconfig /renew hit enter
8. Type exit hit enter
9. You may need to restart the PC at this point, it wouldn't hurt.

You may also want to do a full Winsock reset, if thats the case follow the above steps to get into command prompt, then type in "netsh winsock reset" hit enter, then type exit hit enter and restart the PC.

Hope this helps!

**johngalt** · 08-12-2008

See our tutorial DNS Resolver Cache.

Richard Sturiale · 08-13-2008

I just bought a HP Touchsmart and believe it or not there are 2 internet explorers. A 32bit and a 64bit. The 32bit was crashing the 64bit stable.

**johngalt** · 08-13-2008

Hi, Richard Sturiale, and welcome to the forums.

Ummm, yes, believe it or not, in 64bit OSs you have both 32bit programs and 64bit programs. The reason the 64bit IE is stable is because a lot of addons for IE don't support 64bit IE - so that IE is pretty well clear of addons.

Don't believe me? Try getting Adobe Flash player in IE 64bit....

The reason the 32bit IE *was* crashing is because it has a bad addon / corrupted addon somewhere - which is why I referred the OP to the IE Reset - it Resets the 32bit IE to run without Addons so that you can add them in again one at a time - and hopefully either be crash free, or else figure out which addon caused the crashes.

**jblim1980** · 08-14-2008

when i try resetting, i have error again. the requested operation requires elevation. why is that?

**tanuj_chadha** · 08-14-2008

When you try to open CMD, did you right click on it & then clicked on run as administrator.

**jblim1980** · 08-14-2008

ok il try

08-11-2008	#1 (permalink)
jblim1980 vista home 71 posts	IE 7 keep crashing hello, any idea of this error res://ieframe.dll/dnserror.htm# hope to hear from you guys.
My System Specs

08-11-2008	#2 (permalink)
fuzor_silverbolt XP Pro 32bit 86 posts	Re: IE 7 keep crashing Internet explorer is not able to resolve DNS or can't get an internet connection. Have you tried cleaning your cache and renewing your DHCP lease. Be sure to check your TCP/IP settings also.
My System Specs

08-12-2008	#3 (permalink)
jblim1980 vista home 71 posts	Re: IE 7 keep crashing Have you tried cleaning your cache and renewing your DHCP lease. Be sure to check your TCP/IP settings also. =====> where can i clean the cache and renew dhcp?
My System Specs

08-12-2008	#4 (permalink)
Element Vista Home Premium 64bit 97 posts	Re: IE 7 keep crashing 1. Click Start/Windows Button 2. Type CMD in the start search window 3. CMD appears at top of menu 4. Right Click CMD select run as administrator 5. Type netsh int ip reset resetlog.txt hit enter 6. Type ipconfig /release hit enter 7. Type ipconfig /renew hit enter 8. Type exit hit enter 9. You may need to restart the PC at this point, it wouldn't hurt. You may also want to do a full Winsock reset, if thats the case follow the above steps to get into command prompt, then type in "netsh winsock reset" hit enter, then type exit hit enter and restart the PC. Hope this helps!
My System Specs

08-12-2008	#5 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: IE 7 keep crashing See our tutorial DNS Resolver Cache.
My System Specs

08-13-2008	#6 (permalink)
Richard Sturiale vista 64bit 1 posts	Re: IE 7 keep crashing I just bought a HP Touchsmart and believe it or not there are 2 internet explorers. A 32bit and a 64bit. The 32bit was crashing the 64bit stable. Last edited by Richard Sturiale; 08-13-2008 at 12:05 AM.. Reason: left out a sentence
My System Specs

08-13-2008	#7 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: IE 7 keep crashing Hi, Richard Sturiale, and welcome to the forums. Ummm, yes, believe it or not, in 64bit OSs you have both 32bit programs and 64bit programs. The reason the 64bit IE is stable is because a lot of addons for IE don't support 64bit IE - so that IE is pretty well clear of addons. Don't believe me? Try getting Adobe Flash player in IE 64bit.... The reason the 32bit IE was crashing is because it has a bad addon / corrupted addon somewhere - which is why I referred the OP to the IE Reset - it Resets the 32bit IE to run without Addons so that you can add them in again one at a time - and hopefully either be crash free, or else figure out which addon caused the crashes.
My System Specs

08-14-2008	#8 (permalink)
jblim1980 vista home 71 posts	Re: IE 7 keep crashing when i try resetting, i have error again. the requested operation requires elevation. why is that?
My System Specs

08-14-2008	#9 (permalink)
tanuj_chadha Vista 32bit SP1 274 posts	Re: IE 7 keep crashing When you try to open CMD, did you right click on it & then clicked on run as administrator.
My System Specs

08-14-2008	#10 (permalink)
jblim1980 vista home 71 posts	Re: IE 7 keep crashing ok il try
My System Specs

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