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Remote Assistance Problem
  1. 14 Jan 2009 #1


    depawl

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    Remote Assistance Problem

    When I attempt to open a Remote Assistance Invitation via email, it tries to open in Dreamweaver. See attached. When I do try to open it this way I just get a page of jibberish. I've tried to open the file with Internet Explorer, Notepad, and the remote assistance executable (msra.exe) but no luck. Any
    one have any idea how to go about changing this to the corrrect application?
    Thanks.


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  2. 14 Jan 2009 #2
    lordbob75's Avatar
    lordbob75

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    Re: Remote Assistance Problem

    Try reffering to http://www.vistax64.com/general-discussion/203138-open-restore-default.html that thread. Might help you.

    ~Lordbob

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  3. 16 Jan 2009 #3


    depawl

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    Re: Remote Assistance Problem

    Actually, this appears to be an issue with Mozilla Thunderbird, which is what I use as a default email client. The Remote Assistance Invitation opens fine with Windows mail.
    Thanks.

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  4. 16 Jan 2009 #4
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    lordbob75

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    Re: Remote Assistance Problem

    OK....

    Sounds like this is another one of Microsofts "Certain things only work with certain things that are made by us" (Something like that)

    So are you ok with the fix?

    ~Lordbob

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  5. 16 Jan 2009 #5


    depawl

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    Re: Remote Assistance Problem

    Yeah:
    I may do some nosing around on the mozilla forums, but when I do need to open a ra invitation I can easily just use windows mail.
    Thanks for the help.
    Dennis

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  6. 16 Jan 2009 #6
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    lordbob75

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    Re: Remote Assistance Problem

    No problem Dennis.

    We are here to help.

    ~Lordbob

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