Losing HTML formatting in e-mail

SoDak nurse

New Member
Having problems with certain incoming e-mails being changed to plain text - am unable to change back to HTML. Can change the outgoing e-mail but not the incoming. Any ideas on how to fix this?
 

My Computer

Having problems with certain incoming e-mails being changed to plain text - am unable to change back to HTML. Can change the outgoing e-mail but not the incoming. Any ideas on how to fix this?

You can't change incoming email because you didn't create it. The original author must create their email in HTML so you can view it in HTML. If they use plain text, you get plain text.

When you reply, you can change your reply content to HTML and the recipient will get it in HTML unless they have HTML disabled.

Jim
 

My Computer

System One

  • Manufacturer/Model
    Custom - Built Myself
    CPU
    E8400 Core 2 Duo @ 9 X 400
    Motherboard
    ASUS P5E3 Deluxe WiFi X38
    Memory
    4GB OCZ Platinum OCZ3P13332GK
    Graphics Card(s)
    Gigabyte Radeon HD RX3850 775MHZ 512MB 1.4GHZ GDDR3
    Sound Card
    On Board
    Monitor(s) Displays
    Dell SP2208WFP
    Screen Resolution
    1680 X 1050
    Hard Drives
    1 X 640GB 7200 Western Digital
    2 X 500GB 7200 Seagate Barracuda
    All with cooling fans
    PSU
    ENERMAX 1000W Galaxy DXX
    Case
    CoolerMaster CM690
    Cooling
    Zalman CNPS9700 NT / 4 X 120mm / 1 X 80mm Case Fans
    Keyboard
    Microsoft Natural Ergonomic Comfort 4000
    Mouse
    Microsoft Comfort Optical 3000
    Internet Speed
    10mbps down / 1mbps up - Shaw Xtreme
    Other Info
    Lg GGC-H20L BLU-RAY HD-DVD Reader BD-ROM DVD+-RW 16X8X6 DL 4X

    Scythe Multi-Format Card Reader / Floppy Drive
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