My ISP is Sky. We can log onto Sky and get e-mails but for about 10 months we have linked everything through Windows Mail as it is easier to use. We have never had any problems.
During the last few days we have started to have issues with the receipt of mail. We can send mail but not receive it. If we go on Sky Mail however the e-mails are there.
I have checked all settings and they seem ok. This is the error message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F
I have searched for information and tried various things but still nothing works. Can anyone help????????