1.    05 May 2009 #1
    Join Date : May 2009
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    Vista home 32
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    Folder Disappears in Windows Mail


    I have a folder where I store read e-mails that has suddenly disappeared. It is not in the trash and there is no record of it when looking in the file directory. How can a whole folder suddenly disapear? Any ideas on how to restore it?
      My System SpecsSystem Spec

  2.    05 May 2009 #2
    Join Date : Apr 2007
    Texas, USA
    Posts : 31,861
    64-bit Windows 10 Pro
    Local Time: 14:13
    usa us oklahoma

     

    Re: Folder Disappears in Windows Mail


    Hello Richard, and welcome to Vista Forums.

    You might see if doing a System Restore using a restore point dated before the folder went awol may be able to restore it for you.

    If not, then you can try the free porgram Recuva to see if you can restore it at the folder's inbox location in the hidden system folder C:\users\(your username)\AppData\Local\Microsoft\Windows Mail\Local Folders.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3.    05 May 2009 #3
    Join Date : May 2009
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      Thread Starter

    Re: Folder Disappears in Windows Mail


    Thanks, Recuva found nothing. This is not an accidental deletion-the folder literally disappeared. In the morning it was there, and when the program was re-opened in the afternoon it was gone!

    Any other thoughts?
      My System SpecsSystem Spec

  4.    05 May 2009 #4
    Join Date : Apr 2007
    Texas, USA
    Posts : 31,861
    64-bit Windows 10 Pro
    Local Time: 14:13
    usa us oklahoma

     

    Re: Folder Disappears in Windows Mail


    Is this a IMAP or POP3 account?

    If it is a IMAP account, then you might open the "IMAP Folders" for the account and reset the list.
      My System SpecsSystem Spec

  5.    05 May 2009 #5
    Join Date : May 2009
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      Thread Starter

    Re: Folder Disappears in Windows Mail


    It's POP
      My System SpecsSystem Spec

  6.    05 May 2009 #6
    Join Date : Apr 2007
    Texas, USA
    Posts : 31,861
    64-bit Windows 10 Pro
    Local Time: 14:13
    usa us oklahoma

     

    Re: Folder Disappears in Windows Mail


    Well, if it was just the messages, I would say click on View, Current View, and select (check) Show All Messages.

    If you have any security programs that have a email filter running, then you might check to see if it may have quarantined the folder.
      My System SpecsSystem Spec


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