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Folder Disappears in Windows Mail

  1. #1


    Join Date : May 2009
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    Folder Disappears in Windows Mail

    I have a folder where I store read e-mails that has suddenly disappeared. It is not in the trash and there is no record of it when looking in the file directory. How can a whole folder suddenly disapear? Any ideas on how to restore it?

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  2. #2
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
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    64-bit Windows 8.1 Enterprise (RTM)
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    Re: Folder Disappears in Windows Mail

    Hello Richard, and welcome to Vista Forums.

    You might see if doing a System Restore using a restore point dated before the folder went awol may be able to restore it for you.

    If not, then you can try the free porgram Recuva to see if you can restore it at the folder's inbox location in the hidden system folder C:\users\(your username)\AppData\Local\Microsoft\Windows Mail\Local Folders.

    Hope this helps,
    Shawn

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  3. #3


    Join Date : May 2009
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      Thread Starter

    Re: Folder Disappears in Windows Mail

    Thanks, Recuva found nothing. This is not an accidental deletion-the folder literally disappeared. In the morning it was there, and when the program was re-opened in the afternoon it was gone!

    Any other thoughts?

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  4. #4
    Brink's Avatar

    Join Date : Apr 2007
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    Re: Folder Disappears in Windows Mail

    Is this a IMAP or POP3 account?

    If it is a IMAP account, then you might open the "IMAP Folders" for the account and reset the list.

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  5. #5


    Join Date : May 2009
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      Thread Starter

    Re: Folder Disappears in Windows Mail

    It's POP

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  6. #6
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
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    64-bit Windows 8.1 Enterprise (RTM)
    Local Time: 05:20 AM
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    Re: Folder Disappears in Windows Mail

    Well, if it was just the messages, I would say click on View, Current View, and select (check) Show All Messages.

    If you have any security programs that have a email filter running, then you might check to see if it may have quarantined the folder.

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