Need Massive Help PLEASE!!!!

goddoesskate

New Member
Alright, heres my deal, for some reason when i upgrade OR download a new software it cant connect to the internet. Firefox did this when i upgraded it and i had to downgrade back to .6 for it to work. i upgraded iTunes, now it doesn't work. Google earth couldnt connect when i downloaded it. i thought it had something to do with my firewall, but you see, i don't have one. the only one i have is windows firewall. and i put iTunes and the other software in the exceptions and it still didn't work.

so i just straight up cut the firewall off and still the same issue. i have no idea on what to do. i contacted the iTunes customer service to see if they could help and they didn't know why. i ran the diagnostics and it said that my network was connected and nothing was wrong but the software just couldnt connect!

i REALLY need help with this! i will legit be in love with you if you help me resolve this!

just for kicks here are the iTunes network diagnostics:

(text document in the attachments)

sdfsdf.jpg
 

Attachments

  • iTunes Diagnostics.txt
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Last edited:

My Computer

Make sure you have secure transfer activated on your computer. It will most likely be located on ActiveX.

Could be a possible DMZ on your Router if you have one.

Can you go to, Run, CMD, Ipconfig/all and post what it says please.

Also, have you checked if the ports are open?
Are you running Windows Firewall?
 

My Computer

System One

  • CPU
    Dual Core 3.6 Extreme
    Motherboard
    MSI P4n Diamond
    Memory
    4GB OCZ Platinum
    Graphics Card(s)
    X2 7800GTS MSI
    Sound Card
    N/A
    Monitor(s) Displays
    36" TV
    Screen Resolution
    16:9
    Hard Drives
    X1 Raptor
    X1 1TB WD Sata
    PSU
    800Watt
    Case
    Thermaltake Kandalf
    Cooling
    Water (Big Water)
    Internet Speed
    10MB
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