My internet is working but IE or firefox is not.

maurigr

New Member
This is really weird, my intenet is working and i know this because i play pc games that require internet (Wow) but neither internet explorer or firefox is working. It is driving me crazy. Can somone please help? INFO OS: Windows Vista Home Premium 32bit. I am connecting through netgear router. (although it does not matter because internet is working) I have tried system restore and re-downloading IE and firefiox. No new updates have been made that i know of. PLZ HELP!!
 

My Computer

That's strange, I'm having the same problem. Only in my case, if I try to load I.E.8 or Firefox from the desktop icons, I get a box that says that "I.E. (or Firefox) has stopped working" After a few seconds, the box changes to "Windows will close the program and notify you if a solution is found." Anyone ever hear of this? Running Vista Ultimate 32 bit on a Dell D620 160 HD and 4gig memory. Thanks.
 

My Computer

Guys

You both may have the same problem but it is less confusing if you start your own thread. Any way this is something you both can check

go to start>search>type event viewer. In event viewer go to the windows log, application tab. Look for errors (they have red in the left column) that say app crash, or app stopped working. find the ones that mention your browsers. In each there will be an EVENT ID and source code. let me know what they are

Let me know if you need any helps with this

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Guys I'm no expert but I had identical problem. Firefox works fine then randomly stops altho it is still running in Task mgr. Cant close the process down from there and have to reboot. Problem got worse over a couple of weeks and was happening every time - also happened with IE 8 and Opera, nad in thelast few days if one went down the others were locked up too. I use Zone Alarm - have done for years with XP without a hitch. I couldn't find anything anywhere online that helped - but I eventually found a suggestion that I change to another Firewall. I switched to PC Tools Firewall and (for the last two days at least) not a problem. Both Firefox and IE seem to be working perfect. Hope that helps - cos I know how frustrated I was getting. If it doesn't work at least it shouldnt cause any more problems, and even a non techie like me can try this. Good luck.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    AMD phenom 9750 Quad core 2.4 ghz
    Graphics Card(s)
    ATi radeon hd 4350
    Sound Card
    Realtex High def
The move from Zone Alarm was suggested to me too (see my thread) but I have not yet tried it.

Will try PC tools.

Cheers,

Steven
 

My Computer

Glad it worked SRB. I'm disappointed that Zone Alarm seems to be the problem, and that noone there seems to be doing anything about it. Someone suggested to me that the problem started around teh same time as the "Do you want to upgrade to Pro version" window started appearing at boot - perhaps they're tired of providing a free firewall?
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    AMD phenom 9750 Quad core 2.4 ghz
    Graphics Card(s)
    ATi radeon hd 4350
    Sound Card
    Realtex High def
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