want to uninstall IE9 but it's not listed in the Installed Updates

kphutch

New Member
I am trying to help my Mother with her computer. The other day I went to Windows Update, and one of the updates offered was an upgrade to IE9. The update was successful. After re-booting I tried to open the browser, but nothing happened. I mean nothing....after double clicking the shortcut, nothing happened. So I went to Run and typed in "iexplore.exe"......again nothing. So I went back to the updates section and looked at the update history....yes it was there "Windows Internet Explorer 9 for Windows Vista" and the status was "successful".

She uses Google Chrome most of the time, so I didn't worry about it for a couple of days. But then I noticed that I could not print any email messages from Windows Mail. I googled that problem and learned that Windows Mail get its instructions from IE. At that point I decided enough was enough and proceeded to try to uninstall IE9 and revert back to IE8.

Again after googling, I learned that an IE9 uninstall has to be performed from the Installed Updates section of Control Panel>Programs>Programs and Features. Here is the big problem....when I click on "view installed updates", the IE9 update is nowhere to be found.

So I am stuck and asking for help. My computer shows that IE9 was successfully updated in the Windows Update section (when I dig down and look at the details the version is listed as 9.0.8.112.16421).....but it doesn't work, nothing happens when I try to open it. In a classic catch-22, IE9 doesn't show up in the place that I need it to be in order to uninstall it.

Please help!! Thanks in advance!!
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I made tons of other changes in the past couple of days to my Mom's computer. I'd hate to use "restore" and lose all that effort if I can avoid it....

whs......looks like the same procedure, but at step 2 I'm done......IE9 does not appear in the Installed Updates section
 

My Computer

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