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Problems downloading mail via POP3

  1. #11



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    Join Date : May 2012
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      Thread Starter

    Re: Problems downloading mail via POP3

    Richard,

    I changed the settings. Only the inbound server settings. I don't have "clear text authentication" as an option.

    Its currently downloading, but I've had that happen before - it looks like its ok, starts to download then will crash out at a random point, either straight away, or at some point into the download.



    I'll report back in a while

      My System SpecsSystem Spec

  2. #12
    richc46's Avatar

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    Join Date : Dec 2008
    Fairfield County, CT
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    Windows 7 SP1 x64
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    Re: Problems downloading mail via POP3

    Write down the setting that you have now that work. If you have the problem, again, make sure the settings did not change.
    Ill be signing off until tomorrow. Good Night.

      My System SpecsSystem Spec

  3. #13



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      Thread Starter

    Re: Problems downloading mail via POP3

    Hi Richard,

    I know you've signed off for now. I'm just about to do the same, but just to let you know, I got to message 172 out of 545 and it crashed out with the same errors as before, even though the settings were changed. I am convinced this is an inbox integrity problem. Its happened before but since the point where AT&T have been the driving force rather than Yahoo or SBCGlobal, I am getting a very negative response from them whenever I even hint that the problem may be their end.

    Any ideas?

    Thanks

    Clive

      My System SpecsSystem Spec

  4. #14
    richc46's Avatar

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    Re: Problems downloading mail via POP3

    Due to the nature of your problem and the fact that the settings work for me lead me to believe that the problem is, indeed, at the other end. That being the case, I dont think that there is much that we can do without help form ATT. Im sorry, but I dont think that the problem can be solved by us.

      My System SpecsSystem Spec

  5. #15



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    Join Date : May 2012
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      Thread Starter

    Re: Problems downloading mail via POP3

    Hi Richard,

    Well I appreciate you looking at this for me.

    Since you also have AT&T, would you happen to have - by chance - a phone number that would get me to a level of support that is beyond the simple entry level, read off a script scenario that one always seems to get when contacting support?

    Thanks

    Clive

      My System SpecsSystem Spec

  6. #16
    richc46's Avatar

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    Fairfield County, CT
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    Re: Problems downloading mail via POP3

    I have used this number only once

    877 722 3755

    I was very happy with the results. I think that if you call, the procedure is to try to resolve the problem, but if you are persistent, you will be allowed to talk to the next level of support.

      My System SpecsSystem Spec

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Problems downloading mail via POP3

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