Okay I know lots of people have this problem but I've read a lot of answers and possible solutions but I'm afraid I don't understand most of them as I am completely untecchy!
I have Vista HP and windows mail through virginmedia (UK). My mail has been working fine for months until this morning I received this message and now can't receive mail. I can still SEND it however.
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.blueyonder.co.uk', Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F
I have, as advised, switched off email scanning on my Norton Antivirus program (360). Still does not work. I have checked all the right boxes in my only email account. Still does not work.
Also I do not have problems receiving emails on my laptop (Mac powerbook) or on my iphone, or on my webmail account. But as I am an author I have to receive many large manuscripts etc by email and would prefer to receive them on my desktop pc - the one on which I can't receive emails any more. I do not dare uninstall and reinstall windows mail as I don't wish to lose all the emails in my inbox.
My ISP (virginmedia) is hopeless and can't offer any advice.
Please could someone provide me with advice/a solution which I can actually understand.