Problem - multiple browsers

Nikilet

Member
I just purchased a machine to help with a medical problem. This is a reputable site and all that and I can't seem to get anywhere in trying to get into the forum no matter which browser I use.

With Chrome I get the error shown in the first screenshot.

With Firefox and Pale Moon I get the error shown in the second screenshot.

I have logged into multiple other sites and no problems. I use LastPass.

Can anyone shed any light on this? I'd like to get into the forum as I have some questions to ask about the machine.

The url is RESPeRATE To Lower Blood Pressure - User Forum
 

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My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
It worked for me so try it now. What do you get when you try IE? How about when you try firefox safe mode. I don't know what lastpass is so what do you get when you disable it? Have you tried another machine or even from another location? Perhaps your ISP has it blocked.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
LastPass is a password manager.

I tried Internet Explorer and can't connect with that either.

I tried Firefox on an older laptop with XP and that didn't work.

I have Avast Internet Security 7 on both of these computers. Could that be the problem? If so, how do I remedy it?
 

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I will try, but the only thing that these two computers and all these browsers have in common is Avast. I have LastPass and I've got over 200 logins in it and I've clicked all over and haven't had one problem getting to or into anything -- only this one site.

The site itself opens for me, and I can click on a particular forum and everything still opens fine to this point, but when I try to click on one of the posted topics to take a look at it, that's where I'm stopped. If I try to "Start a new thread" a perfectly white, blank page opens.
 

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My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
I did the Clean Boot thing and restarted. Screenshot attached is what my msconfig box looks like right now.

I get the exact same result. I can go to the site, I can enter a forum, but I can not open a post and I can not start a new topic.

When you tell me to start in Safe Mode, I assume you mean Safe Mode with networking so that's what I am going to try next.
 

Attachments

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    6.JPG
    22.1 KB · Views: 21

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
Yes with networking or you cant get online.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I did what you instructed and got the same results -- even in Safe Mode with networking.

Why will it let me into the site and it will allow me to sign into the forum. As soon as I click on a post I'm stopped; if I try to open a new post nothing but a white page.

It can't be a browser problem when 4 different browsers give me the same thing.

I don't think it can be Avast when I got the same result in Safe Mode with networking. In that circumstance, Avast is not running, is it?

What on earth can be up with this computer that it is running absolutely great but will not allow me access to one site.

I have gone back into my LastPass and just clicked randomly on different passcards on several occasions now and have been taken right to and into every one. And even with this resperate site, it isn't blocking the site or the forum. It just won't let me open a post, or post.
 

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
For a test. If you are wireless and you can get another computer, try with that one.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I'm not able to get another computer. What good would that do when I've already tried 2 computers?

I typed into my Google search bar "why can't I post in resperate?" Any link that comes up in the search that leads directly to a post in that forum gives me the same results. Did you happen to note the error code given on the Chrome screenshot I attached?

This is just nuts.
 

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
What I am trying to test is your modem/router. If another computer connects with your ISP then its the computer.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I do have wireless. This Dell desktop is plugged into the router. The laptop is over on another table. Would it do any good to contact my ISP?

And again, I live in a rural community and have no way to get access to another computer.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
You could contact the ISP, but they are not going to be of any help; probably just denying everything. In cases like this it is usually the AV that causes the problem, but we have tried in safe mode. If not the AV its the browser, but you tried several.
Its being blocked somehow. The last thought that I have is turn off the firewall.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Do you have javascript enabled? Have you tried clearing your cache and cookies? Have you tried contacting the admin?
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Yes, I have javascript enabled and have cleared my cache, cookies many times since this started. But I think I may have stumbled on the cause. Another thing both of my computers have in common is LastPass.

I can use any of my browsers in the private browsing mode wherein add-ons are disabled and can hen open the posts in the forum and read them. However, I tried copying my password for this site from LastPass BEFORE putting the browser into private browsing, and then pasting it in the signin box in this forum so that I can start a new thread, and I still CAN NOT start a new post. Then I will get the dreaded page telling me: "Unable to load webpage because the server sent no data."

I went to the LastPass forum last night when I stumbled upon this and see that I have received an email from the forum so I will go check that out.
 

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
Try clearing your dns cache.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
I had to Google this since I didn't know what you meant when you said to flush the dns cache. From the instructions I found, I would have to use the command prompt.

Is it totally safe for me to do this? I mean, I won't end up with no connection at all, or something, will I?

The command shown was ipconfig /flushdns
 

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
I did it. It didn't make a difference on this site I've been dealing with, but the more that has happened, the more I know it's the site that is all messed up. A gal from the AV forum who had actually been able to get in and open and read posts registered for me so that she could tell them what was going on -- since I can't. After she registered, she could no longer even open a post -- just like me. I've written to this company so we'll see if anything comes of it.
 

My Computer

System One

  • Manufacturer/Model
    Dell DXP061
    CPU
    1.87 gigahertz Intel Core 2 Duo
    Memory
    4 GB
    Sound Card
    High Definition Audio Device
    Monitor(s) Displays
    NVIDIA GeForce 7300 LE DELL E207WFP [Monitor] 20"
    Screen Resolution
    1280x800
    Hard Drives
    SAMSUNG HD321KJ [Hard drive] (320.07 GB)
    Internet Speed
    DSL
    Other Info
    Avast Internet Security 7 / Malwarebytes Pro / WinPatrol Plus / Secunit PSI /
Yeah I was thinking server side which is something beyond your control.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
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