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04-08-2009
| #1 (permalink) |
| Vista 32bit SP1 | tech support or magicians "tech support or magicians" This is one question which is bothering me for a long time. Why do people who call in tech support have a feeling that the tech support over the phone is a magician & they would wave a magic wand & the issue is resolved.  Why does this happen ? |
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04-08-2009
| #2 (permalink) |
| Windows 7 Ultimate x64 | Re: tech support or magicians But 95% of the time we do wave our magic wand then ask them to reboot and vola the problem is fixed  |
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04-08-2009
| #3 (permalink) |
| Vista 32bit SP1 | Re: tech support or magicians And what about the rest 5% ? |
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04-08-2009
| #4 (permalink) |
| Microsoft® Windows Vista™ Ultimate x64 SP2 Windows 7 7127 x64 | Re: tech support or magicians That is cleared when you tell them to switch on at the wall or why usb connection does not work through ethernet input. |
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04-08-2009
| #5 (permalink) |
| Windows 7 Ultimate x64 | Re: tech support or magicians Those are the people you get to phone back in 5 mins and hope somebody else lands the call  |
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04-08-2009
| #6 (permalink) |
| Microsoft® Windows Vista™ Ultimate x64 SP2 Windows 7 7127 x64 | Re: tech support or magicians Exactly! |
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04-08-2009
| #7 (permalink) |
| Vista 32bit SP1 | Re: tech support or magicians If that does not happen then get ready to bang your head against a brick wall. |
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04-08-2009
| #8 (permalink) |
| Microsoft® Windows Vista™ Ultimate x64 SP2 Windows 7 7127 x64 | Re: tech support or magicians You're quite right Tanuj but unfortunately sometimes you just have to persevere and help them, and that is when the magician comes out.  |
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04-08-2009
| #9 (permalink) |
| Vista Ultimate 32bit , Windows 7 Beta | Re: tech support or magicians why not they want us to tell the email they use to have 3 years ago and dont remember it now. you can just wish you would have been on leave today. and to make it worst tell you that they will sue your company if you dont help with this. WHERE IS GOD !!!!!!! |
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04-08-2009
| #10 (permalink) |
| Windows 7 Ultimate x64 | Re: tech support or magicians Oh yes, I always found the worst ones were the wannabe tech geeks, I always ensured I could blame any problem at all on them guys. |
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