trouble adding attachment

patch41

Vista Pro
Hi Folks, I seem to be having trouble adding an attachment to my message,I was responding to a member having trouble hooking up to the internet, I tried to send a diagram but its not showing up in the message,I click on the paper clip browse in the popup box, highlight the diagram, click upload bit it does not show up, I tried in my regular e-mail and have no problem,Is vista forums having a problem, or am i doing something wrong, thanks, patch 41
 

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  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
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Thank rich you for your advise,tried resizeing attachment in paint, didn't work, then i checked the file format and sure enough it was in a bmp format, I opened the attachment in photo elements and saved as png and it worked, I had copied the diagram on my hp scanner, and it stores the copied documents as bmp, is there a simple way of changing the file format, or is the way i did itthe best way...thanks, patch41
 

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Thanks for taking the time to report back.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Depending on the software that you are using on your scanner depends on the different options for saving, there should be a configuration setting that allows you to chose the format that the scanner software saves to the HD. What software and scanner are you using?
 

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System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
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    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
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    Antec 900 Ultimate Gaming Case
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    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
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    Logik
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    Technika TKOPTM2
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    288 / 4000
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    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Hi Roy69, Its a HP Officejet pro 7500, thank you for asking, with your promt, i looked into it a little more and found under options i could change the file format to that which is acceptable to vista, jpeg, i thank you for taking the time to respond.patch41
ps, i tipped the scales
 

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