Windows Vista Forums

Facebook chat
  1. #1



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    Facebook chat

    This is not Vista related but I have tried all other methods to settle this problem. No help from Facebook at all. On Facebook Chat I have a friend's profile picture showing on "Friends on Chat" that is not online. This has been stuck on their over a week. I sent a screen shot to FB with no response. I deactivated my account and reactivated and the chat person is still there. I unfriended this person and it went a way. Friended this person back and it comes right back on chat. She changed her profile pic and it changed. She is not online. She knows about this but i have not been able to clear the "Friends on Chat" Any one who can help I will give it a try. I have Vista 32


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  2. #2
    richc46's Avatar

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    Re: Facebook chat

    Welcome
    Since this is a Vista Forum and not a Facebook Forum, I must answer as though its a Vista problem and it may be.
    Download ccleaner and clean the crap files.
    if that does not work
    Just make a new user profile for Vista.

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  3. #3



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    Re: Facebook chat

    Thanks, but this does not solve this problem. I have been running Ccleaner for some time on a daily basis. i will just let this annoying problem be. Thanks.

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  4. #4
    JimJoe's Avatar

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    Re: Facebook chat

    Have you cleared your browser's cache ?

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  5. #5



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      Thread Starter

    Re: Facebook chat

    Done that also. Still stuck

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  6. #6
    richc46's Avatar

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    Re: Facebook chat

    Ccleaner, also, cleans the cache.
    Did you try a new user account?
    If the pic is sitll there the problem is at the other end.

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  7. #7



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    Re: Facebook chat

    No I have not. How do I set up a new user account? I do not want to lose all my photos and friend lists, etc.

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  8. #8
    richc46's Avatar

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    Re: Facebook chat

    This is how you set up the account. You will keep the old account and lose nothing.
    If this works we know that the problem is with Vista if not its probably with facebook.
    Set up the new account, boot. Sign in to the problem account at face book, reeport back
    User Account - Create

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  9. #9



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    Re: Facebook chat

    I created a new Vista user account. Logged on to Facebook. The profile icon is still there. Does this help determine if it is Facebook or Vista? She changed her profile picture and the Chat icon changed too.

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  10. #10
    richc46's Avatar

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    Re: Facebook chat

    Appears to be a facebook problem. With the new account your started fresh. The problem seems to be in your login ID with facebook.
    If you want to be 100% certain, try with another computer.
    If the pic is there with another computer, IT HAS TO BE FACEBOOK.

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