blue screen and freezing

B

beiniam

New Member
when i insert cd's and dvd's i get freezing and blue screen even on blank cd's hear are the 2 messages i recived
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 81C89D3B
BCP3: 9E254620
BCP4: 9E25431C
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini121308-01.dmp
C:\Users\john\AppData\Local\Temp\WER-68328-0.sysdata.xml
C:\Users\john\AppData\Local\Temp\WERC704.tmp.version.txt
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Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
WD-20081212-1332.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: 879D4008
BCP2: 8DA12E80
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 6aa3519f-fe11-49d2-b7de-de01725b4de6


any ideas
beiniam
 

My Computer

System One

Hi beiniam, if you post your system spec such as at least the brand and name of the drive.

Regardless, there are a few causes for the problem as of firmware, audio driver, or things like using Nero, DVDFab, VSO and Daemon Tools as such.

However, I would first flash firmware. You may first do a uninstall and reinstall optical driver before the firmware.

Post back and let us know how it goes.
 

My Computer

System One

  • CPU
    E6850
    Motherboard
    EVGA 122-CK-NF67-A1 680i
    Memory
    4 x OCZ Platinum 1GB
    Graphics Card(s)
    ATI Radeon HD 5850 1GB
    Sound Card
    SB X-Fi X Audio
    Monitor(s) Displays
    Samsung 23" 5MS
    Screen Resolution
    2048 x 1152
    Hard Drives
    2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
    PSU
    Seasonic 600W M12
    Case
    CM Centurion 5
    Cooling
    air
    Internet Speed
    100Mbps
it's an lg gsa h42L cd dvd light scribe and i believe nero is in the firmware bundle what do you mean by flash the firmware and do you know where i would get the firmware and drivers without nero attached
thank you
beiniam
 

My Computer

System One

Sorry beiniam, I did a little reach in vain for the firmware. As usual, it is not a easy task to pinpoint one that works.

It is not that software mentioned is bad, only that it might be corrupted or conflicts with one and other. Also, you need to look into updating the audio driver too. There is no tricks to it; all is to it, is trial and error to uninstall and reinstall and in different order.

I hate to suggest anyone to give up on anything, but come to optical drives problem, I would replace it with another brand hoping the warrant is still effective. I know it is not a cheap drive.

Good luck and please keep us inform.
 

My Computer

System One

  • CPU
    E6850
    Motherboard
    EVGA 122-CK-NF67-A1 680i
    Memory
    4 x OCZ Platinum 1GB
    Graphics Card(s)
    ATI Radeon HD 5850 1GB
    Sound Card
    SB X-Fi X Audio
    Monitor(s) Displays
    Samsung 23" 5MS
    Screen Resolution
    2048 x 1152
    Hard Drives
    2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
    PSU
    Seasonic 600W M12
    Case
    CM Centurion 5
    Cooling
    air
    Internet Speed
    100Mbps
ok that took care of that i deleated and reinstaled drivers includeing audio now cd's go in nicely but i have 1 more problem that exsistists can you tell me why i can hook up or turn on a lacie 500g external hard drive (usb port)or plug in a 2g swiss knife usb stick and they work fine however if i plug a memorex 4g usb stick it wont work or faults out?
thank you beiniam
 

My Computer

System One

we got a blue screen error and game crashings with the following information It occurs during computer use and generally while playing games e.g Sacred2 and The Withcher even though we meet/exceed running requirements. Can anyone help please?

Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 116
BCP1: 865D2510
BCP2: 8D613020
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6006
Service Pack: 1_0
Product: 768_1

Computer Specs
Vista Home Premium 32bit
intel core2 quad 2.66ghz
512mb nividia Ge Force 8600GT
3gbs ddr2 ram
 

My Computer

System One

 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I have had the same problem. I am on my second Toshiba A500 after taking the last one back for the same problem with in 7 days. The same blacked out screen happened nearly every day and on day 7 the screen had a pink wash though it(if that makes sense). So today i got a replacement A500 on day 8 and 5 hours into using it the same problem occurred. For reading about it, there seems to be a hardware problem. I think my 10 year relation ship with Toshiba is about to come to a end:(. Always found them very reliable.

The message i get is as follows.

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Files that help describe the problem
WD-20100711-2117.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8004805010
BCP2: FFFFF88004A55180
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
 

My Computer

System One

damoau said:
I have had the same problem. I am on my second Toshiba A500 after taking the last one back for the same problem with in 7 days. The same blacked out screen happened nearly every day and on day 7 the screen had a pink wash though it(if that makes sense). So today i got a replacement A500 on day 8 and 5 hours into using it the same problem occurred. For reading about it, there seems to be a hardware problem. I think my 10 year relation ship with Toshiba is about to come to a end:(. Always found them very reliable.

The message i get is as follows.

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Files that help describe the problem
WD-20100711-2117.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA8004805010
BCP2: FFFFF88004A55180
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Click to expand...

If you are experiencing a problem, then start a new thread. This way you will be able to get answers relative to your problem and it will benefit others.

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
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