Oh man, BSOD on Vista Install...

M

matt1978

New Member
Trying to install Vista Home Premium 32-bit on my wife's machine. It crashed and failed during Windows Recovery, then failed during fresh install. Got XP installed once, then failed during Vista install again.

Keeps bombing out on the "Expanding Files" portion of setup consistently around 14% and either hangs (for as much as 45 mins one time before I just turned off), or throws BSOD.

Error now on bsod is BAD_POOL_CALLER and Stop is 0x000000c2 (0x00000007, 0x0000110b, 0x00000001, 0x8676b738)

Prior to this, I got a new HD, this time a 500GB SATA instead of the 320GB SATA it shipped with. Same results. Flipped out the SATA cables, same results. Read my 100th forum post online and saw someone said their CPU was getting too hot and to replace fan and add thermal paste, don't know if I should try that or not. Paste sounds messy.

If anyone can help, it would literally mean the world to my wife and I. It's an emachine that is 3 months out of it's 1-year warranty, and the support at eMachines has not helped at all. So tired from messing with this.

Thanks,

Matt
 

My Computer

System One

matt1978 said:
Trying to install Vista Home Premium 32-bit on my wife's machine. It crashed and failed during Windows Recovery, then failed during fresh install. Got XP installed once, then failed during Vista install again.

Keeps bombing out on the "Expanding Files" portion of setup consistently around 14% and either hangs (for as much as 45 mins one time before I just turned off), or throws BSOD.

Error now on bsod is BAD_POOL_CALLER and Stop is 0x000000c2 (0x00000007, 0x0000110b, 0x00000001, 0x8676b738)

Prior to this, I got a new HD, this time a 500GB SATA instead of the 320GB SATA it shipped with. Same results. Flipped out the SATA cables, same results. Read my 100th forum post online and saw someone said their CPU was getting too hot and to replace fan and add thermal paste, don't know if I should try that or not. Paste sounds messy.

If anyone can help, it would literally mean the world to my wife and I. It's an emachine that is 3 months out of it's 1-year warranty, and the support at eMachines has not helped at all. So tired from messing with this.

Thanks,

Matt
Click to expand...

Can you safeboot? if so could you go to c:\windows\minidump, zip the files and upload them to us to take a look at

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
is the disc scratched at all?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics Card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Mouse
    Logitech G7, Logitech G9
    Internet Speed
    24Mbit p/s
Thanks for replying so fast Ken! There is no copy of windows on the drive now that I can boot to at all. Only option is to boot to the dvd of vista that i have and I can do that, but can't install or repair anything. Is there a way to get to that file somewhere else?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
maybe grab a mates vista dvd, and use your cd key. make sure they're watching otherwise they might think that you're pulling a shifty on them.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics Card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Mouse
    Logitech G7, Logitech G9
    Internet Speed
    24Mbit p/s
same thing happened to me when I tried to install Small business server 2003 on my pc when I was 13. I eventually found that it was smudged media causing the problem. being very careful yet thorough, wet a tissue so that it's damp and just rub the media (on the shiny side) starting from the inside and going directly out (no circle motions or rotating) just wipe it from the inside to the outside and repeat that for the whole disk, dry it with a cloth carefully and retry your install.

if it doesnt work try putting the disc into an oven for 3-4 hours on a 400 degree heat enjoy the satisfaction that you werent beaten by a disc today and that the human race will never be enslaved by computers because of yours and many other's actions...
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics Card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Mouse
    Logitech G7, Logitech G9
    Internet Speed
    24Mbit p/s
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