Blue Screen O Doom

S

Schoen09

New Member
I just got two brand new dell computers one behing a desktop and the other being a laptop within a few days of eachother and as of a few nights agothey both have been blue screening and giving me a physical memory dump....
My laptop dose it once ever few days but the desktop is ever 20mins its driving me nuts they both have vista x64 on them anyone have any ideas?
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    e8400
    Memory
    4gigs
    Graphics Card(s)
    Nvidia 9800 SLI
    Monitor(s) Displays
    22in Dell
Upload the .dmp files in C:\Windows or C:\Minidump in a .zip files or follow the guide in my sig.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
alright dude, you installed something recently on both of these pc's we all know you did. what was it, uninstall it, problem solved
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics Card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Mouse
    Logitech G7, Logitech G9
    Internet Speed
    24Mbit p/s
i only installed cod4 and itunes on both and my anit spywere and firewall
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    e8400
    Memory
    4gigs
    Graphics Card(s)
    Nvidia 9800 SLI
    Monitor(s) Displays
    22in Dell
Schoen09 said:
i only installed cod4 and itunes on both and my anit spywere and firewall
Click to expand...

If you have the KB 973879 update installed, uninstall it and reboot. Otherwise if that doesn't work try looking through the .dmp files.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
this will be a shame esp with those games. but uninstall everything that you have recently installed. the games, antivirus and the firewall. update the drivers for everything on your pc's, go to the manufacturers website (dell in this case) and update absolutely everything.
once you have maxed out your updates (you might have to reflash your bios too) install the games anti-virus and firewall.
Also remember you are running 32-bit applications on a 64-bit OS, so compatibility is especially an issue. updates are essential right now go to microsoft update and update everything from there too.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics Card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Mouse
    Logitech G7, Logitech G9
    Internet Speed
    24Mbit p/s
alexdagr8est said:
this will be a shame esp with those games. but uninstall everything that you have recently installed. the games, antivirus and the firewall. update the drivers for everything on your pc's, go to the manufacturers website (dell in this case) and update absolutely everything.
once you have maxed out your updates (you might have to reflash your bios too) install the games anti-virus and firewall.
Also remember you are running 32-bit applications on a 64-bit OS, so compatibility is especially an issue. updates are essential right now go to microsoft update and update everything from there too.
Click to expand...

Uninstalling everything is unnecessary. The games will run in compatibility mode and the antivirus apps should support 64-bit. The drivers need to updated though.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Frostmourne said:
alexdagr8est said:
this will be a shame esp with those games. but uninstall everything that you have recently installed. the games, antivirus and the firewall. update the drivers for everything on your pc's, go to the manufacturers website (dell in this case) and update absolutely everything.
once you have maxed out your updates (you might have to reflash your bios too) install the games anti-virus and firewall.
Also remember you are running 32-bit applications on a 64-bit OS, so compatibility is especially an issue. updates are essential right now go to microsoft update and update everything from there too.
Click to expand...

Uninstalling everything is unnecessary. The games will run in compatibility mode and the antivirus apps should support 64-bit. The drivers need to updated though.
Click to expand...

If installing all these programs caused the problem uninstalling until he fixes this will be a short term fix.
If he is updating drivers and the computer BSOD's again because of the applications, he will be even more screwed than before.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics Card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Mouse
    Logitech G7, Logitech G9
    Internet Speed
    24Mbit p/s
alexdagr8est said:
Frostmourne said:
alexdagr8est said:
this will be a shame esp with those games. but uninstall everything that you have recently installed. the games, antivirus and the firewall. update the drivers for everything on your pc's, go to the manufacturers website (dell in this case) and update absolutely everything.
once you have maxed out your updates (you might have to reflash your bios too) install the games anti-virus and firewall.
Also remember you are running 32-bit applications on a 64-bit OS, so compatibility is especially an issue. updates are essential right now go to microsoft update and update everything from there too.
Click to expand...

Uninstalling everything is unnecessary. The games will run in compatibility mode and the antivirus apps should support 64-bit. The drivers need to updated though.
Click to expand...

If installing all these programs caused the problem uninstalling until he fixes this will be a short term fix.
If he is updating drivers and the computer BSOD's again because of the applications, he will be even more screwed than before.
Click to expand...

There is nothing about software causing the problem.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
i dont think it is program cause i have uninstalled just about everything and deleted most of my files and nothing.... starting to think i just need to do a full system wipe
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    e8400
    Memory
    4gigs
    Graphics Card(s)
    Nvidia 9800 SLI
    Monitor(s) Displays
    22in Dell
Go to Start and type in "windows update" (without the quotes) and press Enter
In the next window, click on "Installed Updates" in the lower left hand corner.
Scroll down and locate (KB973879). When you find it, right click on it and select "Uninstall".
Reboot and see if it still Blue Screens.
 

My Computer

System One

worked like a charm ty ty
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    e8400
    Memory
    4gigs
    Graphics Card(s)
    Nvidia 9800 SLI
    Monitor(s) Displays
    22in Dell
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