help with bsod

i am getting this messages. stop: 0x00000123 (0x00000000,0x85EFC024,0xb6000000,0x00070f0f)

chilloh said:

i am getting this messages. stop: 0x00000123 (0x00000000,0x85EFC024,0xb6000000,0x00070f0f)

Click to expand...

C

can you get into your computer? if so can you go to c:\windows\minidump, zip the dump file (*.dmp) and upload it to us using the attachment icon (shaped like a paperclip) to upload it to us.


thanks

Ken

here it is.

Chilloh

That bsod was not caused by a driver but rather some hardware. Im leaning towards memory or cpu. Could you fill in your system specs (lower left corner of your post) so we know what kind of hardware you have.

How often does this happen? what are you usually doing when it does?


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\092209-21075-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82a56000 PsLoadedModuleList = 0x82b9e810
Debug session time: Tue Sep 22 12:39:59.979 2009 (GMT-4)
System Uptime: 0 days 0:46:05.210
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
........
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 85ec0024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00070f0f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 1f

STACK_TEXT:
82b79d2c 82a2df3f 00000124 00000000 85ec0024 nt!KeBugCheckEx+0x1e
82b79d68 82b24f04 85f0ec31 85ec0024 82abe4f0 hal!HalBugCheckSystem+0xab
82b79d98 82a2e1f1 85ec0ea8 82a3be40 00000000 nt!WheaReportHwError+0x230
82b79eac 82a2e2e3 85ec0ea8 85ec0ef8 00000000 hal!HalpMcaReportError+0x3b
82b79ed0 82a2e54f 00000000 85ec0ef8 82b79ff0 hal!HalpMceHandler+0x8b
82b79ee0 82a245f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
82b79ff0 82a21261 00000002 801dc000 00000000 hal!HalpMcaExceptionHandler+0x87
82b79ff0 00000000 00000002 801dc000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS

Followup: MachineOwner
---------

i have a acer aspire 7530

cpu: AMD athlon x2 64 dualcore
graphiccard: 9600G M geforce
memory 3gb ddr2

But i think what the problem was. You see I use windows 7 now so i installed software that was installed by acer, acer e-power, acer installmanager etc. and one of them had the option to make the cpu speed higher and i used it but now i deleted the software and after it I had 1 bsod but now the bleuscreen doesn't appear i hope it stays like this.

but thanks anyway

hey guys i am posting this here instead of making a new thread.
i am having problems with the bsod but this time it shows when I start windows 7 but not everytime.

here is the minidump

thank you.

Hi chilloh

Check back later when Ken is on line, he's very good with minidump.

This is another STOP 0x124 error as zigzag3143 described earlier.

I would suggest running the Windows 7 upgrade advisor and posting the test results here for us to have a look at. You can download it for free from here: http://www.microsoft.com/downloads/...90-7659-4BD9-9E51-2497C146AF15&displaylang=en