Blue screen at start up.

Jackta

New Member
Hi

When we power my sons pc up,a blue screen appears with 4 options....F9..F10..F11..OR F12 or ESC,unfortunatly you can not get any of these buttons to work as the keyboard is dead.

After a few seconds a grey bar appears at bottom of screen(this runs again for a few seconds..then the screen goes black,and in the top left corner the cursor flashes then the screen goes blue,then the keyboard lights come on,from there nothing.

Please help..do i send it in for repairs or is there a way around this problem.
 

My Computer

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