Windows Vista Forums

blue screening...
  1. #1



    Member
    Join Date : Sep 2008
    Posts : 8
    Vista home premium
    Local Time: 12:43 AM

    blue screening...

    i've attached some of the mini dump files on the bluescreening, hope it helps you know whats wrong, running windows vista home premium


      My System SpecsSystem Spec

  2. #2



    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
    Local Time: 01:43 AM
    usa us connecticut

     

    Re: blue screening...

    What are you doing when the BSOD's occur?

    Update these older drivers:
    Code:
    PxHelp20.sys Wed Oct 18 13:33:53 2006
    tscomm.sys   Fri Mar 09 11:34:16 2007
    ATKACPI.sys  Thu Dec 14 02:11:57 2006
    tos_sps32.sys Thu Oct 26 04:52:11 2006
    spldr.sys    Thu Jun 21 20:29:17 2007
    SynTP.sys    Fri Apr 13 18:33:09 2007
    tdcmdpst.sys Tue Oct 17 22:50:02 2006
    ADIHdAud.sys Fri Mar 02 14:17:30 2007
    AGRSM.sys    Tue Nov 28 15:10:55 2006
    Cdr4_xp.SYS  Wed Aug 10 14:28:07 2005
    Cdralw2k.SYS Wed Aug 10 14:28:04 2005
    Uninstall your ESET NOD32 (one of the BSOD's was blamed on this). Install a free antivirus for use while testing (I like the Microsoft Security Essentials) and see if that helps the BSOD situation.

    Here's the summary of the BSOD's:
    Code:
    Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
    Debug session time: Sat Nov 28 19:48:38.525 2009 (GMT-5)
    System Uptime: 0 days 0:24:46.341
    BugCheck 50, {757d0000, 0, 826f0033, 8}
    Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  msnmsgr.exe
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
    Debug session time: Sat Nov 28 22:28:48.008 2009 (GMT-5)
    System Uptime: 0 days 0:22:57.729
    BugCheck 1A, {41287, 78a9605c, 0, 0}
    Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
    Debug session time: Sun Nov 29 04:30:12.206 2009 (GMT-5)
    System Uptime: 0 days 0:30:23.026
    BugCheck 1A, {5100, c046c8b8, 1, c0}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : win32k.sys ( win32k+d0e65 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
    Debug session time: Sun Nov 29 22:30:39.037 2009 (GMT-5)
    System Uptime: 0 days 0:44:48.942
    BugCheck 1A, {5100, c04486c0, 1, c0}
    *** WARNING: Unable to verify timestamp for eamon.sys
    *** ERROR: Module load completed but symbols could not be loaded for eamon.sys
    Probably caused by : eamon.sys ( eamon+43b3 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
    Debug session time: Tue Dec  1 11:49:59.929 2009 (GMT-5)
    System Uptime: 0 days 14:37:08.732
    BugCheck 1A, {61944, cd00000, 975262e2, 84fa9498}
    Probably caused by : memory_corruption ( nt!MiDispatchFault+700 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  firefox.exe

      My System SpecsSystem Spec

  3. #3



    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
    Local Time: 01:43 AM
    usa us connecticut

     

    Re: blue screening...

    Rec'd PM requesting instructions on locating drivers.

    To locate the drivers, try this:

    - locate the specifications of your system.
    - search Google for the driver name (xxx.sys)
    - compare the results of the search with the system specs to see what you have.
    - Don't worry about the stuff that says it's a virus - that doesn't apply at this stage.
    - you can also right click on the driver and select Properties, then click on the Details tab. This may give you the manufacturer's name - which will help locate the program.

    Once you determine what device/program has the drivers, visit the manufacturer's website to download the latest version.
    If the manufacturer's site doesn't have the latest updates, then visit the PC manufacturer's website for updates.

    Don't use the drivers from Windows Update - or from the "update driver software" applet. Those drivers aren't the most updated versions.

    Then, if something stumps you, just post back and let us know what the issue is.

    PxHelp20.sys - a CD/DVD burning program uses this
    SynTP.sys - this is your touchpad
    ADIHdAud.sys - this is your audio drivers

      My System SpecsSystem Spec

  4. #4



    Member
    Join Date : Sep 2008
    Posts : 8
    Vista home premium
    Local Time: 12:43 AM


      Thread Starter

    Re: blue screening...

    ok i tried going to my device manager but it said that i have the newest version for my drivers is there a website i can go to for it or?

      My System SpecsSystem Spec

  5. #5



    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
    Local Time: 01:43 AM
    usa us connecticut

     

    Re: blue screening...

    The "Update driver software" function in Device Manager doesn't give you the most updated drivers.

    Please visit the website of your PC Manufacturer.

    Download the latest version of the Touchpad drivers and the Audio drivers.

    Uninstall the touchpad drivers and audio drivers from your system - using Control Panel...Programs...Uninstall a program.

    Then check in Device Manager to make sure the device is removed (if not, right click on it and select "Uninstall")

    Then install the drivers that you've downloaded.

      My System SpecsSystem Spec

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