BSoD Problem PLEASE HELP!

cavino

New Member
Hey Everyone,

I need help. I keep getting the blue screen of death. I'm completely retarded when it comes to computers so please keep this in mind when responding :) here is the problem report:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini011110-03.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 116
BCP1: 865D2258
BCP2: A0023BE8
BCP3: 00000000
BCP4: 0000000D
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

ALSO, I'm using a monitor which is connected to my laptop. Just before the BSoD my monitor cuts in and out a few times...then the crash. This is a problem report associated with the monitor going in and out (although i think that the monitor problem is simply a side effect of the main problem):

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem
WD-20100111-1714.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: 87BF0510
BCP2: 9F830BE8
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

I just purchased some new Logitech speakers and the problem started happening just 30min after attaching the speakers. Could they have caused the problem? I unattached the speakers and the problem hasn't happened again yet (it's only been 45min or so). Any help would be greatly appreciated! Thanks!

-Chris
 
Last edited:

My Computer

Hey Everyone,

I need help. I keep getting the blue screen of death. I'm completely retarded when it comes to computers so please keep this in mind when responding :) here is the problem report:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini011110-03.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 116
BCP1: 865D2258
BCP2: A0023BE8
BCP3: 00000000
BCP4: 0000000D
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

ALSO, I'm using a monitor which is connected to my laptop. Just before the BSoD my monitor cuts in and out a few times...then the crash. This is a problem report associated with the monitor going in and out (although i think that the monitor problem is simply a side effect of the main problem):

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Files that help describe the problem
WD-20100111-1714.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: 87BF0510
BCP2: 9F830BE8
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

I just purchased some new Logitech speakers and the problem started happening just 30min after attaching the speakers. Could they have caused the problem? I unattached the speakers and the problem hasn't happened again yet (it's only been 45min or so). Any help would be greatly appreciated! Thanks!

-Chris


Hi Chris and welcome

we really need the dmp file that was created during the crash. Use these ti find and upload it [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums
Thanks

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
I restored my computer to a previous date to see if it would correct the problem and I don't think the dmp file is there anymore. If the computer crashes again i will post the dmp file. Thanks so much for helping :)
 
Last edited:

My Computer

I restored my computer to a previous date to see if it would correct the problem and I don't think the dmp file is there anymore. If the computer crashes again i will post the dmp file. Thanks so much for helping :)


Great idea, so you are working?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Well, I was working. Not anymore. I tried to use the computer for a day without the speakers...no problems. then used the speakers again...no problem. third day, i experienced another crash. Not sure if i did this right but I think i have zipped up a copy of the dmp file.

again, thank you thank you thank you
 

Attachments

  • Mini011110-04.zip
    50.6 KB · Views: 11

My Computer

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