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Help Regarding the BSOD
  1. #1



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    Join Date : Jan 2010
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    Vista Home Premium x64
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    Help Regarding the BSOD

    Hi all, new to the forums and wasn't sure where to post this, but I need some pretty quick advice.
    I recently bought a new PC (at Christmas) and have been running Vista Home Premium x64 since I set it up. However, since roughly a week ago, I have been regularly experiencing problems when shutting down or restarting my PC. The desktop disappears and it appears to be shutting down normally but then it doesn't shut down/restart. After around 5-10 minutes the Blue Screen appears. Then it simply reboots as normal and I receive information on the problem.
    This pops up after restarting:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8003C88480
    BCP3: FFFFFA80065A2050
    BCP4: FFFFFA8009D3EC60
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1



    Files that help describe the problem:
    C:\Windows\Minidump\Mini011910-06.dmp
    C:\Users\Cameron\AppData\Local\Temp\WER-195734-0.sysdata.xml
    C:\Users\Cameron\AppData\Local\Temp\WER60D4.tmp.version.txt

    I checked the Reliability and Performance Monitor and checked under Windows Failures and found that the failure type was OS Stopped Working.
    I have run a diskcheck, used the memory diagnostics tool to check RAM and there appears to be no problems. I would greatly appreciate any help on the issue before I eventually decide to just re-install Vista.
    Thanks,
    Cameron

      My System SpecsSystem Spec

  2. #2



    Banned
    Join Date : Jun 2009
    NY USA
    Posts : 2,456
    Vista 32 win 7 7600 32 bit
    Local Time: 04:52 PM
    micronesia au victoria 2

     

    Re: Help Regarding the BSOD

    Quote Originally Posted by Cammy2709 View Post
    Hi all, new to the forums and wasn't sure where to post this, but I need some pretty quick advice.
    I recently bought a new PC (at Christmas) and have been running Vista Home Premium x64 since I set it up. However, since roughly a week ago, I have been regularly experiencing problems when shutting down or restarting my PC. The desktop disappears and it appears to be shutting down normally but then it doesn't shut down/restart. After around 5-10 minutes the Blue Screen appears. Then it simply reboots as normal and I receive information on the problem.
    This pops up after restarting:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8003C88480
    BCP3: FFFFFA80065A2050
    BCP4: FFFFFA8009D3EC60
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini011910-06.dmp
    C:\Users\Cameron\AppData\Local\Temp\WER-195734-0.sysdata.xml
    C:\Users\Cameron\AppData\Local\Temp\WER60D4.tmp.version.txt

    I checked the Reliability and Performance Monitor and checked under Windows Failures and found that the failure type was OS Stopped Working.
    I have run a diskcheck, used the memory diagnostics tool to check RAM and there appears to be no problems. I would greatly appreciate any help on the issue before I eventually decide to just re-install Vista.
    Thanks,
    Cameron

    Hi cameron

    We really need the actual file can youo use these to find and upload it to us? [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums

    thanks

    Ken J+

      My System SpecsSystem Spec

  3. #3



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    Join Date : Jan 2010
    Posts : 5
    Vista Home Premium x64
    Local Time: 08:52 PM


      Thread Starter

    Re: Help Regarding the BSOD

    I'll get It done asap. Thanks.

      My System SpecsSystem Spec

  4. #4



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    Vista Home Premium x64
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      Thread Starter

    Re: Help Regarding the BSOD

    Mini011910-06.zip

    I think that's the suggested file.

      My System SpecsSystem Spec

  5. #5



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    Join Date : Jan 2010
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      Thread Starter

    Re: Help Regarding the BSOD

    Anyone have any ideas at all? If not should I just re-install Vista? I have the backups here and would think It'd probably be much easier.

      My System SpecsSystem Spec

  6. #6
    stoneys-nutz's Avatar

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    Join Date : Apr 2008
    Wale's
    Posts : 2,685
    Vista Ultimate x64, SP2. XP Pro x64 SP3.
    Local Time: 09:52 PM
    uk uk scotland

     

    Re: Help Regarding the BSOD

    Hello Cammy2709,
    The driver that seems to be causing the problem is "hamachi.sys"
    Here are a couple of links to explain what it is.

    What is the hamachi.sys file?

    Hamachi:Buri - LogMeInWiki.com

    I would un-install and re-install the driver.
    Also, do you have any USB devices attached to your PC ?, if so, read this.

    The shutdown process does not finish, and you receive an error message on a computer that is running Windows Vista or Windows Server 2008: "Stop 0x0000009F"

    Hope this helps, good luck, and post your results.

      My System SpecsSystem Spec

  7. #7



    Newbie
    Join Date : Jan 2010
    Posts : 5
    Vista Home Premium x64
    Local Time: 08:52 PM


      Thread Starter

    Re: Help Regarding the BSOD

    Well, I am very happy to say that after removing Hamachi from my system, I have completed 6 successful shutdowns and 3 successful restarts. Thanks alot for the fast reply and accurate help.

      My System SpecsSystem Spec

  8. #8
    stoneys-nutz's Avatar

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    Join Date : Apr 2008
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    Vista Ultimate x64, SP2. XP Pro x64 SP3.
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    uk uk scotland

     

    Re: Help Regarding the BSOD

    Your very welcome, i hope all goes well in the future, good luck.

      My System SpecsSystem Spec

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