Vista is not working!

jpwku4921

New Member
Please help! My computer seems to have many problems and I have no idea what is causing them... no known virus, registry changes, etc. I can not access the internet connection (wireless) in normal mode. The connection is available in safe mode and internet explorer works. Almost everything that I do in normal mode freezes and has to be stopped using ctl alt del. Windows security center and firewall are off and can't be accessed (when I try to turn on security center in safe mode I get "the security center service can't be started"). In normal mode I can't access the control panel, network configurations, services, msconfig, other spyware programs (spysweeper, malware bytes), etc.. IE won't even come up and say that the page can't be displayed or anything. It "thinks" for a few seconds and then the rotating cursor stops (on some actions it will open a blank page and then freeze there "thinking"). Basically, anything that is associated with Windows or IE does not seem to work.

The desktop appears normal and I have full access to all of my files and 3rd party programs (AutoCad, iTunes, etc.).

I had OneCare installed, but uninstalled it in safe mode using the clean utility. I have run several spyware/malware scanners in safe mode and no infected items were found.

I am afraid that I am going to have to reinstall the OS. I have all of my files backed up, but I will lose a lot of programs, etc. if this has to be done.

Any ideas about what may be causing this or how to fix it would be greatly appreciated.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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