BSOD - random crashes

Taurenem · Jul 12, 2010

Hi,

I'm wondering if you can help me?

I keep getting BSOD errors and i'm not sure why, nothing has changed on the PC for ages.

I have uploaded a dmp file.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
Mini063010-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 7a
BCP1: C0478C80
BCP2: C000000E
BCP3: 40241860
BCP4: 8F190EF3
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: a7f5d74d-7977-4ecc-a3ba-dfbab3a0f982

usasma · Jul 12, 2010

More info on the STOP 0x7A error: BSOD Index

Rtlh86.sys is blamed in the memory dump. This is a driver for your Realtek 8101/8168/8169 Wired Network Card. One of the 3 memory dumps blames a Windows video component - so there's a possibility that this is a hardware issue (something is broken) - but first we'll work on the drivers.

Please do the following:
- download the latest Realtek driver for your network card from the PC Manufacturer's website
- uninstall the currently installed drivers
- install the freshly downloaded drivers and monitor for further BSOD's

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: http://<a href="http://www.carrona.org/dvrref.html" target="_blank">Driver Reference</a>Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:

Code:

JGOGO.sys    Tue Feb 07 06:52:58 2006
Rtlh86.sys   Tue Sep 26 07:20:27 2006
jraid.sys    Thu Feb 15 21:27:11 2007
parvdm.sys   Sat Jan 19 00:49:28 2008

BSOD BUGCHECK SUMMARY

Code:

[FONT=lucida console]
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Mon Jul 12 15:21:01.137 2010 (UTC - 4:00)
System Uptime: 0 days 2:45:43.412
BugCheck A, {54, 1b, 1, 81a1cfe9}
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for Rtlh86.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtlh86.sys
Probably caused by : tdx.sys ( tdx!TdxMessageTlRequestComplete+94 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  uTorrent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jun 30 20:04:24.955 2010 (UTC - 4:00)
System Uptime: 0 days 4:58:24.351
BugCheck 9F, {3, 85509578, 8568f380, 84c4bbf0}
*** WARNING: Unable to verify timestamp for Rtlh86.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtlh86.sys
Probably caused by : Rtlh86.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jun 30 15:04:59.362 2010 (UTC - 4:00)
System Uptime: 0 days 2:06:28.290
BugCheck 7A, {c0478c80, c000000e, 40241860, 8f190ef3}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGPROCESS::Destroy+4e )
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
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BSOD - random crashes

Taurenem

New Member

Attachments

My Computer

System One

usasma

Old and cranky

My Computer

System One