Multiple BSODs on Vista

Nucstorm

Member
I have been getting different BSODs for a while now, I know that JCGriff helped me before and the BSODs did stop for a little bit but they are starting to come back constantly which is starting to get annoying. I attached the two files that you wanted in the Instructions so hopefully that will help you find what the problem is.


Is Vista . . .
- x86 (32-bit) or x64 ? 32 Bit

- the original installed OS on the system? Yes

- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 2-3 Years

- What is the age of OS installation (have you re-installed the OS?) I have never reinstalled the OS​
 

Attachments

  • SystemHealthReport.zip
    137.8 KB · Views: 1

My Computer

STOP 0x00000024: NTFS_FILE_SYSTEM Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

2 dozen BSOds since August
Many different causes and codes
This is usually caused by a hardware problem
Using the hardware scenario and looking at your reports the most common was code 24 caused by ntfs.sys This is rarely the actual cause it is a Microsoft Kernal Driver.
It usually means hard drive.

At this juncture I would check out the hard drive make sure it is not ready to crash.. Make sure that memory is sufficient. You can check available memory on the task manager. Uninstall your anti virus and replace with Microsoft Security Essentials.

If after doing the above you still get BSODs repost. If they are consistent with the ones that are given now. We will probably take a driver verifier test.

For the time being this driver must be
updated
ASACPI.sys Thu Aug 12 22:52:52 2004

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html


Asacpi.sys is a driver from the Austek Computer Corp. Your driver is very old and is known to cause BSOD's in current Windows versions; it must be updated
http://support.asus.com/download/download.aspx?SLanguage=en-us

Uninstall your current Anti Virus and replace with Microsoft Security Essentials.

Test your hard drive at the manufacturers website.

Scan with your Anti Virus

Test hard Drive HD Diagnostic or this test Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Where can I find ASACPI.sys drivers at? I looked at the website but I didn't know which thing to update.

I have done multiple MemTest86 and each result has not found any problems with my RAM.

I already have Microsoft Security Essentials from the last time this happened so I have had MSE for a while now.

My Hard Drives are:
ST380815 AS SCSI Disk Device
WDC WD32 00AAKS-00L9A SCSI Disk Device

I downloaded Western Digital's HD Diagnostics and both of the HDs passed the quick test; I'm going to do an extended test on both of them later tonight.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I downloaded the file from their website but it gives me an error:

"Does not support this Operating System : WNT_5.1H_MCE"

I looked at the Config Settings and it said "WNT_5.1P_MCE = WinNT51P"

It also doesn't say that I have Vista x32 on my computer which is weird because it says it on my System Specs.
 

My Computer

Sounds like you downloaded the wrong driver. Try again, be very careful to pick up the correct OS and platform (32 or 64)
If you continue to have problems, I will try to help tomorrow
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
What is the exact model of your Asus motherboard?
Also, please confirm that you are using Vista 32 bit.

FWIW - NT v5.1 is for Windows XP
 

My Computer

The exact model is "Motherboard Model:ASUS P5N32-E SLI"

And I can confirm that I do have Vista 32-bit, it says "Microsoft Windows Vista Home Premium Build 6002 w/ Service Pack 2"

Oh I forgot to mention, these BSODs only really occur when I'm playing some type of game. (League of Legends or World of Warcraft)

I have yet to see a BSOD when I was just searching on the internet.
 

My Computer

That is the exact same file I downloaded before and it gave me the same error I posted in a previous reply. I'm not really sure why it would give me the error.
 

My Computer

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