Blue Screen Of Death

T

TTY TOM

Member
Hi guys, so I've been getting BSOD a lot but that usually happens if I try to defrag the computer.

I have been guessing that it's because of Low RAM or a failed hard drive but hopefully the .dmp files will help figure it out.

I remember getting a BSOD which said Memory Management and there was another one called Kernel_Inpage_Stack_Error or something like that.

Thanks

Tech Specs:
Windows Vista Home Basic x86
Asus X58L Series
CPU: Celeron - M575
Memory: 1024 MB

Other stuff:
Anti-Virus software: AVG Anti-Virus Free
 

Attachments

  • Dumps.zip
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Last edited:

My Computer

System One

  • Manufacturer/Model
    Asus X58L Series
    CPU
    Intel Celeron - M575
    Memory
    1024MB
    Screen Resolution
    1280x800 I think
    Hard Drives
    120GB
I forgot to mention that some of my programs have gone missing as well.

When I press Start Menu > All Programs, the programs like Windows Movie Maker or Audacity or Paint.NET, don't appear at all. I can only access the programs which are in folders after I press All Programs.

I haven't updated or installed anything lately so I'm not sure what is happening at all.
 

My Computer

System One

  • Manufacturer/Model
    Asus X58L Series
    CPU
    Intel Celeron - M575
    Memory
    1024MB
    Screen Resolution
    1280x800 I think
    Hard Drives
    120GB
I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Click to expand...
It is possible that the following older drivers may be causing your problems.
Please either REMOVE or Update the older drivers listed below.
HOW TO FIND DRIVERS:
DO NOT use Windows Update or the Update Driver function of Device Manager as they are not the most current versions available.
Also, DO NOT update from the PC Manufacturer's website unless the Driver Reference cited below states that you should get the drivers from the OEM.

The most common drivers are located on this page: Driver Reference
If you can't find the driver, post back and we'll see what we can find.

Here's the older drivers that were found in the memory dump files:
Code: 
[FONT=lucida console]
iaStor.sys   Sun Sep 30 01:20:12 [COLOR=Red]2007[/COLOR] (46FF320C)
 - Intel Storage drivers
 - [URL="http://www.carrona.org/dvrref.html#iaStor.sys"]Driver Reference[/URL]

AsDsm.sys    Fri Aug 10 08:16:35 [COLOR=Red]2007[/COLOR] (46BC5723)
 - Asus Data Security Manager Driver
 - [URL="http://www.carrona.org/dvrref.html#AsDsm.sys"]Driver Reference[/URL]

PxHelp20.sys Wed Mar 12 21:57:44 2008 (47D88A18)
 - Sonic CD/DVD driver (used by many different CD/DVD programs)
 - [URL="http://www.carrona.org/dvrref.html#PxHelp20.sys"]Driver Reference[/URL]

seehcri.sys  Wed Jan 09 03:41:37 2008 (478488C1)
 - Sony  Ericsson Device 0016 (likely a phone)
 - [URL="http://www.carrona.org/dvrref.html#seehcri.sys"]Driver Reference[/URL]

igdkmd32.sys Mon Feb 11 14:36:07 2008 (47B0A3A7)
 - Intel Graphics driver
 - [URL="http://www.carrona.org/dvrref.html#igdkmd32.sys"]Driver Reference[/URL]

SynTP.sys    Thu Dec 06 20:41:53 [COLOR=Red]2007[/COLOR] (4758A4E1)
 - Synaptics TouchPad driver
 - [URL="http://www.carrona.org/dvrref.html#SynTP.sys"]Driver Reference[/URL]

ATKACPI.sys  Thu Dec 14 02:11:57 [B][U][COLOR=Red]2006[/COLOR][/U][/B] (4580F93D)
 - ATK Hotkey ATK0101 ACPI Utility Driver 
 - [URL="http://www.carrona.org/dvrref.html#ATKACPI.sys"]Driver Reference[/URL]

athr.sys     Sat Apr 05 21:56:06 2008 (47F82DB6)
 - Atheros Extensible Wireless LAN  driver for CB42/CB43/MB42/MB43 Network Adapter
 - [URL="http://www.carrona.org/dvrref.html#athr.sys"]Driver Reference[/URL]

rimmptsk.sys Wed Aug 08 07:42:07 [COLOR=Red]2007[/COLOR] (46B9AC0F)
 - Ricoh Memory Card Reader driver
 - [URL="http://www.carrona.org/dvrref.html#rimmptsk.sys"]Driver Reference[/URL]

rimsptsk.sys Sun Jul 29 21:42:56 [COLOR=Red]2007[/COLOR] (46AD4220)
 - Ricoh Memory Card Reader driver
 - [URL="http://www.carrona.org/dvrref.html#rimsptsk.sys"]Driver Reference[/URL]

Rtnicxp.sys  Fri Jul 13 04:18:18 [COLOR=Red]2007[/COLOR] (4697354A)
 - ealtek 10/100/1000 NDIS 5.1 Driver
 - [URL="http://www.carrona.org/dvrref.html#Rtnicxp.sys"]Driver Reference[/URL]

kbfiltr.sys  Wed Jan 24 05:08:39 [COLOR=Red]2007[/COLOR] (45B73027)
 - Dritek Keyboard Filter Driver
 - [URL="http://www.carrona.org/dvrref.html#kbfiltr.sys"]Driver Reference[/URL]

tcpipBM.SYS  Mon Aug 06 16:30:16 [COLOR=Red]2007[/COLOR] (46B784D8)
 - Bytemobile Kernel Network Provider for Bytemobile Optimization Client
 - [URL="http://www.carrona.org/dvrref.html#tcpipBM.SYS"]Driver Reference[/URL]

RTKVHDA.sys  Wed Aug 20 06:02:05 2008 (48ABEB9D)
 - Realtek HD Audio Codec Driver
 - [URL="http://www.carrona.org/dvrref.html#RTKVHDA.sys"]Driver Reference[/URL]

AGRSM.sys    Fri Mar 21 12:12:52 2008 (47E3DE84)
 - TOSHIBA V92 Software Modem/Agere Systems Soft/Creatix V.92   Data Fax Modem
 - [URL="http://www.carrona.org/dvrref.html#AGRSM.sys"]Driver Reference[/URL]

ASMMAP.sys   Sun Feb 04 14:52:50 [COLOR=Red]2007[/COLOR] (45C63992)
 - LENOVO ATK Hotkey ATK0101 ACPI UTILITY
 - [URL="http://www.carrona.org/dvrref.html#ASMMAP.sys"]Driver Reference[/URL]

ghaio.sys    Tue Aug 19 23:28:48 [U][COLOR=Red]2003[/COLOR][/U] (3F42EAF0)
 - ASUS NB Probe program 
 - [URL="http://www.carrona.org/dvrref.html#ghaio.sys"]Driver Reference[/URL]
[/FONT][FONT=lucida console]
ewusbmdm.sys Sun Mar 16 23:05:27 2008 (47DDDFF7)[/FONT][FONT=lucida console]
 - USB Modem/Serial Device Driver - "Huawei   Mobile Connect" package[/FONT][FONT=lucida console]
 - [URL="http://www.carrona.org/dvrref.html#ewusbmdm.sys"]Driver Reference[/URL][/FONT]
Click to expand...
http://technet.microsoft.com/en-us/magazine/ee851685.aspx
[/QUOTE]8 memory dumps
5 different BSOD error codes
5 different causes blamed
This is most likely a hardware error - but compatibility issues can also cause this.


BSOD BUGCHECK SUMMARY
Code: 
[FONT=lucida console]
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Nov 18 12:19:17.266 2010 (UTC - 5:00)
System Uptime: 0 days 0:11:27.908
Probably caused by : memory_corruption ( nt!MiInPageSingleKernelStack+284 )
BUGCHECK_STR:  0x77_1
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
Bugcheck code 00000077
Arguments 00000001 00ffffff 00000000 ab4e8c70
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Nov 18 01:48:28.499 2010 (UTC - 5:00)
System Uptime: 0 days 0:14:06.141
Probably caused by : memory_corruption ( nt!MiPerformFixups+1b5 )
BUGCHECK_STR:  0x1a_30
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  SearchProtocolH
Bugcheck code 0000001A
Arguments 00000030 817ba470 b5eb7000 afd2dbd4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Nov 18 00:05:48.546 2010 (UTC - 5:00)
System Uptime: 0 days 0:20:36.250
Probably caused by : ntkrpamp.exe ( nt!ExAllocatePoolWithTag+4ca )
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
Bugcheck code 1000008E
Arguments c0000005 82536010 aac77b4c 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Nov 17 23:44:21.671 2010 (UTC - 5:00)
System Uptime: 0 days 0:21:44.386
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+166e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  csrss.exe
Bugcheck code 1000008E
Arguments c0000005 93eb166e 945a6c2c 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Nov 17 23:21:46.380 2010 (UTC - 5:00)
System Uptime: 0 days 0:18:01.073
Probably caused by : memory_corruption ( nt!MiInPageSingleKernelStack+284 )
BUGCHECK_STR:  0x77_1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 00000077
Arguments 00000001 00000000 00000000 96d39c38
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Nov 17 22:54:23.412 2010 (UTC - 5:00)
System Uptime: 0 days 0:45:46.057
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+3a15d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8086
PROCESS_NAME:  System
Bugcheck code 00008086
Arguments 00000000 00000000 00000000 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Nov 17 17:30:21.282 2010 (UTC - 5:00)
System Uptime: 0 days 1:35:18.263
Probably caused by : memory_corruption ( nt!MiRelocateImagePfn+1a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  PaintDotNet.exe
Bugcheck code 1000008E
Arguments c0000005 826443b2 b4946b14 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sat Oct 30 09:57:18.103 2010 (UTC - 5:00)
System Uptime: 0 days 1:46:33.973
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000004 00000258 83d67d78 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]
 

My Computer

System One

Ok, I'm gonna try to update the drivers within the next few days but I am trying to avoid doing any tests which require me to burn images to CDs etc. because I'm a 13 year old boy who doesn't want to get blamed if anything happens and also I am quite unfamiliar with this process.
 

My Computer

System One

  • Manufacturer/Model
    Asus X58L Series
    CPU
    Intel Celeron - M575
    Memory
    1024MB
    Screen Resolution
    1280x800 I think
    Hard Drives
    120GB
This is most likely a hardware problem. This is indicated by the number of different error codes present. Normally an error with a driver will give just one error code across several BSOD's.

Additionally, the bootable diagnostics are safer than almost any other operation. They don't change anything on your system - they just analyze it and report results.
We can walk you through the burning process.

As this is a laptop there's not much work that you can do on it.
You can replace the memory or the hard drive (which we have tests for)
And occasionally you can replace the CD/DVD drive and the wireless card (which we don't have tests for)

Finally, this isn't a 100% sure solution - it's our best guess as to what's going on.
BSOD's are generally caused by this stuff:
- 3rd party drivers (most common)
- hardware problems (broken stuff)
- incompatibilities (next most common in newer OS's, getting less common as an OS ages)
- Windows errors (least common)

I would concentrate on the 2003 and the 2006 drivers first. Vista was released in late 2006 - so drivers from 2006 and earlier are the most likely to have compatibility problems.

If you can't find newer drivers, then disable the older drivers from loading (use this free application: Autoruns for Windows ) Be careful to select the proper one's. If you do use this method, create a system restore point beforehand. That way, if there's an issue you can restore the system fairly easily.
 

My Computer

System One

Ok, I've burnt the .iso file to a DVD+R disc. But before I do anything, do I need to back up my files?

I have 10GB left on my hard drive (D Drive) and 15GB on my main hard drive (c drive).
I've got another disc which has 4.7GB so what do you recommend?
 

My Computer

System One

  • Manufacturer/Model
    Asus X58L Series
    CPU
    Intel Celeron - M575
    Memory
    1024MB
    Screen Resolution
    1280x800 I think
    Hard Drives
    120GB
I always recommend backing up your data. You can never tell when a critical system component will die and leave you without your data.

That being said, if you only have one more DVD - you'll have to take a chance (you'll need one for the memory test and one for the hard drive test).

Good luck!
 

My Computer

System One

The problem is I don't wanna back up my data on a drive on the same system because that hdd may fail. Also I'm trying not to buy an external hard drive.

So do I NEED to back up?
 

My Computer

System One

  • Manufacturer/Model
    Asus X58L Series
    CPU
    Intel Celeron - M575
    Memory
    1024MB
    Screen Resolution
    1280x800 I think
    Hard Drives
    120GB
Probably not - but that's not a sure thing.
We won't know if you need a backup until something fails.

The risk of losing something while running the diagnostics is low. I've only seen 1 drive that may have failed on me during testing - and I usually run between 5 and 15 hard drive tests a day.
 

My Computer

System One

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