Originally Posted by niemiro

Can you please create for me a Silent Runners log file. See here: Silent Runners - Downloading & Running the Script

Please upload the Startup Programs...txt from your Desktop here. This will show us what registry keys are damaged. Thanks!

Richard

P.S. Forgot to mention. Do not run the Supplementary Scan. When you run the .vbs file, you will get asked whether you want to run the supplementary scan, or just the normal run. Choose the default option, by NOT running the supplementary scan.

thank you so much guys! i did a scan overnight and what bitdefender deleted was just two harmless cookies i think. but i did that silent scan you were talking about and i attached it to this post hope it helps

i did a malwarebytes quick scan also by the way and it didn't find anything wrong

Just as suspected, you have nothing showing under the most common loading point, HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

I don't really know what to say. We know why the issue is there, but not really a fix. How far did you go back with System Restore. If it was successful, and you went back to BEFORE the problem started, I can see no reason why this problem should not have been fixed.

Thanks!

Richard

thank you very much for finding the problem! I've only done system restore twice and i think i can still restore further back. do you think its a good idea to keep restoring until it gets fixed? what exactly would you say caused this kind of weirdness to the registry?

thank you soo much for the help guys! i will keep you posted on what happens

Originally Posted by miggycon

thank you soo much for the help guys! i will keep you posted on what happens

Good luck!

I don't really know what has happened, but my guess that by switching off the computer at just that moment it wiped the row in the database (the registry basically is a database) It is very unlikely, but I guess that you just were that 1/1,000,000 person

Also, and I am sure that you already know this, if you ever need to hard reset a computer, always hold down the power button, and NEVER just switch off the mains, as this allows the hard disk platters to slow under control, and the "needle" to return to its housing. Powercuts are alright, but you may as well not add to the probability.

Thanks!

Richard

aww shucks no good guys. system restore won't take me any further and i still dont have my startup stuff. but ohwelll its gone huh? its alright i guess yea i really was unlucky haha. time to move on lol

thanks for all the assistance though! salute to the both of ya!