BSoD: Driver_IRQL_not_less_or_equal

Greg147 · Dec 28, 2010

Hi all,

I've seen a few threads regarding this issue, and it seems to be fairly common, but I have yet to find a solution that works for me.

Basically, I get the BSoD ten minutes or so after turning the PC on. At first it only happened two or three times, then stopped, but now it's every time. Sometimes I get different blue screen errors, and sometimes it just restarts with no warning at all. Virus scans come up empty, and running in safe mode makes no difference.

Attached are the two minidump files I have managed to transfer from the affected computer. If anyone could take a look and suggest a way for me to fix this problem, it would be much appreciated.

Thanks

- Vista x86 (32-bit)
- Original Installation
- OEM
- System is close to 2 years old
- OS was reinstalled after a wipe-to-factory-settings 2 months ago

richc46 · Dec 28, 2010

Welcome
I have not given you a full analsys, since the answer seemed obvious

Code:

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_Minidump[1].zip\Minidump\Mini122510-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x81e47000 PsLoadedModuleList = 0x81f5ec70
Debug session time: Sat Dec 25 06:40:07.176 2010 (GMT-5)
System Uptime: 0 days 0:10:00.958
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 19, {20, 87bd9910, 87bd9938, 8050045}
Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+11894 )
Followup: MachineOwner
---------
1: kd> lmtsmn
start    end        module name
916a4000 916b1080   1394BUS  1394BUS.SYS  Sat Jan 19 00:53:27 2008 (47919057)
80729000 8076f000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
91b96000 91bde000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
916f4000 9172d000   aip3jtur aip3jtur.SYS Tue Jul 14 17:12:41 2009 (4A5CF4C9)
8ad09000 8ad19000   amdk8    amdk8.sys    Sat Jan 19 00:27:20 2008 (47918A38)
9f8dc000 9f8e5000   asyncmac asyncmac.sys Sat Jan 19 00:56:29 2008 (4791910D)
8a87c000 8a884000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
8a884000 8a8a2000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
921d2000 921f5980   bdfm     bdfm.sys     Thu Apr 22 09:19:43 2010 (4BD04CEF)
91b30000 91b4e000   bdfndisf6 bdfndisf6.sys Fri Aug 20 11:41:10 2010 (4C6EA216)
8a8e4000 8a932480   bdfsfltr bdfsfltr.sys Fri Jun 25 09:37:20 2010 (4C24B110)
91b64000 91b81500   bdftdif  bdftdif.sys  Fri Aug 20 11:40:32 2010 (4C6EA1F0)
91bde000 91bf6300   BDHV     BDHV.SYS     Thu Apr 22 09:19:22 2010 (4BD04CDA)
9f8e5000 9f8f6f80   bdselfpr bdselfpr.sys Thu Sep 23 07:49:05 2010 (4C9B3EB1)
91aa7000 91aae000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
80426000 8042e000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
9f981000 9f99a000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
98c60000 98c6e000   cdd      cdd.dll      Thu Sep 24 21:27:02 2009 (4ABC1C66)
91aae000 91ac4000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
913b1000 913c9000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
8046f000 8054f000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
8afa0000 8afc1000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
8042e000 8046f000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
920ee000 920fb000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
8afc1000 8afca000   crcdisk  crcdisk.sys  Sat Jan 19 00:50:29 2008 (47918FA5)
920bc000 920d3000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
8af8f000 8afa0000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
91a72000 91a97000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
9211b000 92123000   dump_atapi dump_atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)
920fb000 92106000   dump_dumpata dump_dumpata.sys Sat Apr 11 00:39:09 2009 (49E01EED)
9212b000 92135000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
8ad19000 8adba000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
8af68000 8af8f000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
8a8d4000 8a8e4000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
8a8a2000 8a8d4000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
91a97000 91aa0000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
8acee000 8ad09000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
81e14000 81e47000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
91607000 91694000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
91a06000 91a45000   HdAudio  HdAudio.sys  Sat Apr 11 00:43:01 2009 (49E01FD5)
920dc000 920ec000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
91aca000 91ad0380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
920d3000 920dc000   hidusb   hidusb.sys   Sat Apr 11 00:42:48 2009 (49E01FC8)
9f8f7000 9f964000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
90a00000 90a0b000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
9214c000 92155000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)
8040e000 80415000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
8a9a4000 8a9ce000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
8a933000 8a9a4000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
9f8b9000 9f8c9000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
92164000 9217f000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
92155000 92164000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
8abd2000 8abdd000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
92123000 9212b000   mouhid   mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)
8a86c000 8a87c000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
9f99a000 9f9af000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
9f9af000 9f9d0000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
9f9d0000 9f9ef000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
a2608000 a2641000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
a2641000 a2659000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
91b0e000 91b19000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
8076f000 80777000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
91769000 91798000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
8ab10000 8ab3b000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)
8abdd000 8abe7000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
8af59000 8af68000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
8aa05000 8ab10000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
913e2000 913ed000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
8ab76000 8ab99000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
8a9ce000 8a9df000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
92055000 92063000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
9200d000 9203f000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
8ab3b000 8ab76000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
91b19000 91b27000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
920b2000 920bc000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
81e47000 82200000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
8ae08000 8af18000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
91aa0000 91aa7000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
913a3000 913a4040   nvBridge nvBridge.kmd Fri Oct 08 02:50:24 2010 (4CAEBF30)
90a0d000 913a2420   nvlddmkm nvlddmkm.sys Fri Oct 08 02:52:05 2010 (4CAEBF95)
91694000 916a3300   ohci1394 ohci1394.sys Sat Apr 11 00:43:04 2009 (49E01FD8)
9203f000 92055000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
91751000 91769000   parport  parport.sys  Sat Jan 19 00:49:32 2008 (47918F6C)
8079e000 807ad000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
a270a000 a2711000   parvdm   parvdm.sys   Sat Jan 19 00:49:28 2008 (47918F68)
80777000 8079e000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
8a857000 8a85e000   pciide   pciide.sys   Sat Apr 11 00:39:10 2009 (49E01EEE)
8a85e000 8a86c000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
a2711000 a27ef000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
91a45000 91a72000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
80415000 80426000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
91b27000 91b30000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
917e4000 917fb000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
913ed000 913fc000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
8ab99000 8abad000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
8abad000 8abc2000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
92076000 920b2000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
91afe000 91b06000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
91b06000 91b0e000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
9f8c9000 9f8dc000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
916b2000 916f4000   Rtlh86   Rtlh86.sys   Thu Mar 04 08:49:57 2010 (4B8FBA85)
80703000 80729000   SCSIPORT SCSIPORT.SYS Sat Jan 19 00:49:44 2008 (47918F78)
a27ef000 a27f9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
91747000 91751000   serenum  serenum.sys  Sat Jan 19 00:49:29 2008 (47918F69)
9172d000 91747000   serial   serial.sys   Sat Jan 19 00:49:34 2008 (47918F6E)
91b82000 91b96000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
8af51000 8af59000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
9f809000 9f8b9000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
80607000 806fa000   sptd     sptd.sys     Sun Oct 11 16:54:02 2009 (4AD245EA)
a2681000 a26cf000   srv      srv.sys      Mon Sep 06 09:45:36 2010 (4C84F080)
a2659000 a2681000   srv2     srv2.sys     Mon Sep 06 09:45:21 2010 (4C84F071)
9f964000 9f981000   srvnet   srvnet.sys   Mon Sep 06 09:45:18 2010 (4C84F06E)
91798000 917d9000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
917fb000 917fc380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
8ac04000 8acee000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
9f9ef000 9f9fb000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
917d9000 917e4000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
91b4e000 91b64000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
8abc2000 8abd2000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
9217f000 921d2000   Trufos   Trufos.sys   Wed Oct 13 11:47:18 2010 (4CB5D486)
98c40000 98c49000   TSDDD    TSDDD.dll    unavailable (00000000)
8aff5000 8affe000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
8afea000 8aff5000   tunnel   tunnel.sys   Sat Jan 19 00:55:50 2008 (479190E6)
a26cf000 a270a000   udfs     udfs.sys     Sat Apr 11 00:13:59 2009 (49E01907)
8abe7000 8abf4000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
92135000 9214c000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
920ec000 920ed700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
913d3000 913e2000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
807bc000 807f1000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
913c9000 913d3000   usbohci  usbohci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
8adba000 8adf8000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
92106000 9211b000   USBSTOR  USBSTOR.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
91ad1000 91add000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
91add000 91afe000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
807ad000 807bc000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
8a80d000 8a857000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
8af18000 8af51000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
92063000 92076000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
913a5000 913b1000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
8054f000 805cb000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
805cb000 805d8000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
98a20000 98c23000   win32k   win32k.sys   Mon Oct 18 09:31:09 2010 (4CBC4C1D)
806fa000 80703000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
Unloaded modules:
8afca000 8afd7000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8afd7000 8afe2000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8afe2000 8afea000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
91ac1000 91aca000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
91aae000 91ac1000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
http://www.duplexsecure.com/en/faq

Follow these instructions, report back when done. Then use computer
If you get another BSOD just post again

Good luck and Happy New Year

Greg147 · Dec 28, 2010

Thanks for the quick reply Richard, that appears to have worked. I had previously uninstalled my virtual drive, but had no idea that I needed that program as well.

As of now, I've had no crashes. I'll post back if one occurs, but if not, many thanks for your help. You've saved me a lot of trouble.

richc46 · Dec 28, 2010

Hey
Happy New Year and enjoy your like new computer.

richc46 · Dec 28, 2010

The program is the most important part. It is actually sptd that caused the problem
To be sure do this
go to search
type cmd
in cmd type driverquery
Make sure that sptd is gone

Greg147 · Jan 20, 2011

Hi all,

Sorry to drag this thread back up, but I'm having these troubles again. The errors are saying 'Memory Management' this time. If anyone could take a look at my minidump file, I'd once again be very greatful.

I haven't made any hardware changes since last time, if that's any use.

Thanks

richc46 · Jan 20, 2011

Dont get discouraged, very often it takes several BSOds to stop the problem,

Take this memory test and lets see where to go to from there
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Greg147 · Jan 20, 2011

Well, I downloaded it the test, and installed it on a USB like in the instructions said, but upon returning to the affected computer,it won't boot at all. I just get repeated long beeps and a blank screen.

I don't suppose that's something that could be fixed without the need for a specialist, is it?

richc46 · Jan 20, 2011

Beeps upon boot indicate a hardware problem
Give me the make and model of the computer and describe the beeps
one long three short or three long etc.
How many long beeps?

Greg147 · Jan 20, 2011

The PC is a custom built one, made by a company named 'Arbico', so I don't have a model number. Here's a list of the hardware though:

AMD AM2 Athlon64 x 2 Dual Core 500 CPU
Gigabyte GA-MA69G-S3H Motherboard
Coolermaster 460W Dual 12V RAIL Power Supply
2x Kingston 1GB PC6400 DDR2 RAM
Nvidia 9800GTX 512MB PCI-E
360GB S-ATA 7200RPM Hard Drive

At the moment, it's just long beeps over and over. There are no short ones, and it doesn't seem to stop. Hope that helps.

richc46 · Jan 20, 2011

Failure of memory test
Long beeps
All point toward memory.
I suggest that you get some known good ram and test in your computer
If that does not work, it can be the ram slots.

BSoD: Driver_IRQL_not_less_or_equal

Greg147

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