"Other user" Cannot log in

M

Malfurious

New Member
Hello, I'm having a problem with my computer it is a Windows Vista Home premium 32bit. I have tried using a system restore disk but it tells me the version of windows vista is not compatible with the version of Windows I am trying to repair. I tried going into safe mode and activating the net admin account. I tried every possible username and password combination I could on the other user with no success. If anyone can give me some advice as to what I should do that would be great, I was told to do a factory reset but I have some files I would like to get back.
 

My Computer

System One

Talk to me about this other user. Where is your adminsitrative account? Why cant you use that?
Can you just make a new account?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
The system restore disc you are talking about is it a rescue disc?
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
When I get to the login screen the only user is "other user" when I click that it gives me a username and password form I tried to fill them in with all of the combinations I could think of. I was able to get a look at my user accounts by using the system restore disk the files are still there and I know I'm typing in the right password. As to why my account does not show up I don't know why, one day my computer froze I got a blue screen and it restarted after that I could not log in.
 

My Computer

System One

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