Bccode 50

flaisig

New Member
Hope you guys can help me out. I was just doing some home work when my lap top all of a sudden started to turn off. so when it was turning on it went to that screen like if you turned it off wrong and so every time i would go to try to fix it with the automatic fixing thing and it would say it worked so i would restart and it would just keep going to that screen. so finally i went and pressed the f8 butten got it to safe mode got the code and it was BCCode 50.

this is the info its telling me.


Product
Windows

Problem
Shut down unexpectedly

Date
1/31/2011 11:01 PM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini013111-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 50
BCP1: 88B44000
BCP2: 00000000
BCP3: 82E4169C
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

not sure what to do any help would be helpful thanks.
 

My Computer

MY computer is an acer Aspire 5335 its about two years old. has original operating system its got Windows Vista basic 32 bit.
Here is the zip files i think i got everything that the thing said
 

My Computer

I spot checked several of many bsod reports, they were all consistent, which is rare. This driver was cited as the cause
Use this remval tool to uninstall Symantec (Norton). Replace with Microsoft Security Essentials and for extra protection Malwarebytes. You should be OK after that.
Symds.sys file description
Productname: SymDS
Description: Symantec Data Store
Company: Symantec Corporation
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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