Phoenix Viewer [Event ID:78 Side by Side Error]

C

Coolbreeze07

Member
I've tried deleting both of those and the one for the viewer can be removed but the windows one I can't do anything too.


Activation context generation failed for "C:\Program Files\Phoenix Viewer\PhoenixViewer.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4.manifest. Component 2: C:\Program Files\Phoenix Viewer\Microsoft.VC80.CRT.MANIFEST.
 

My Computer

System One

Hello and welcome

What process did you use to attempt to delete them, where and how.


americancritic
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
by locating the files and then selecting delete. there were multiple of [x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4]
 

My Computer

System One

Hello first do you still have the event viewer error's if so don't delete I need for you to copy some of them and up-load them to me, the whole report and as of now please don't delete anything else as we might need to review them. If you can I would like you to run a full sfc scan, I am sure you probable know how but just in case here is what you need to do.

1. Click Start...
2. In the search box type: cmd...
3. When the popup list comes up at the top you will see cmd.exe Right click and run as administrator.
4. When the command box appears then type sfc /scannow, notice there is a space between the sfc and the forward slash. Let it run until finished and if it shows any errors then run it 3 more times as it fixes more each time it is run. When it is done please follow the instructions and up-load us the results, heres how and the instructions will aslo tell you how to put the sfc report on your desktop to send to us.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Thank you and hope to hear from you soon. lol
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
One more thing when did you last run a full AV scan, We would aslo like to see you do the following.

1. Run a full up-dated scan using your Anti-Virus

2. Run a full scan using malwarebytes, you can download the free version and then run full scan we want to make sure that there is no virus or any malware in your system, here is the download link. Malwarebytes

If there are any of the above let the software do the deleteing for you, plus if there is anything on your computer do NOT use any of your restore points as you will reinfect your system, you would need to delete them and start new resotre points..
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Coolbreeze07 said:
I've tried deleting both of those and the one for the viewer can be removed but the windows one I can't do anything too.

this is the error I'm getting

Activation context generation failed for "C:\Program Files\Phoenix Viewer\PhoenixViewer.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4.manifest. Component 2: C:\Program Files\Phoenix Viewer\Microsoft.VC80.CRT.MANIFEST.
Click to expand...

Nothing came up as an issue after running the SFC scan but I still get the event error. I have also run the [netsh winsock reset] command and the issue still persists. I just ran AVG virus scan and nothing showed up. I am now running malwarebytes and I'll tell you the outcome of that when its finished
 

My Computer

System One

Hello

Can you up-load some of the errors from the event viewer so we can see whats going on.
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Log Name: Application
Source: SideBySide
Date: 4/7/2011 5:17:08 PM
Event ID: 78
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Coolbreeze07-PC
Description:
Activation context generation failed for "C:\Program Files\Phoenix Viewer\PhoenixViewer.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4.manifest. Component 2: C:\Program Files\Phoenix Viewer\Microsoft.VC80.CRT.MANIFEST.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">78</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-04-07T22:17:08.000Z" />
<EventRecordID>1458</EventRecordID>
<Channel>Application</Channel>
<Computer>Coolbreeze07-PC</Computer>
<Security />
</System>
<EventData>
<Data>C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4.manifest</Data>
<Data>C:\Program Files\Phoenix Viewer\Microsoft.VC80.CRT.MANIFEST</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files\Phoenix Viewer\PhoenixViewer.exe</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
 

My Computer

System One

Hello after reviewing all the information it looks like you have a program error so try and contact the developers of the Phoenix viewer to get that resolved...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Hello, I am getting an error message since my pc crashed. The PC is restored and now I cannot use my phoenix monitor on second life. I am getting a messaage about a side by side error? Has snyone else seen this? Is there a fix?

Thanks!!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 630
    CPU
    Intel Core2 E8400
    Memory
    4GB DDR2 SDRAM
    Graphics Card(s)
    52 MB Nividia GeForce 8800 GT
    Monitor(s) Displays
    LG W2243T
Hello and welcome to the forum.

You need to start your own thread, it is to confusing for the members to work 2 posts at the same time for the same thing, so please go back and start a new post....
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Jeff Q said:
Hello, I am getting an error message since my pc crashed. The PC is restored and now I cannot use my phoenix monitor on second life. I am getting a messaage about a side by side error? Has snyone else seen this? Is there a fix?

Thanks!!
Click to expand...

There is actually a fix for it click this link

downloads [Phoenix Viewer],

then you click the download labeled [1.5.2.1102 Windows SSE2 Download].
After you let that run try running Phoenix Viewer again, if it doesn't work then reply back to this message.
 

My Computer

System One

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